Xbox Gamertag Event

Hello JongleurStones,

We were able to determined that you are not eligible for the rewards because you created your Mixer account pass the date of the event. The event started on 8/21/18 and in order to be eligible for the mixpot you must have a gamertag and a Mixer account created
before the event that's attached to the gamertag.

Thank you for posting!

Xbox Gamertags are now limited to 12 characters max. Heres a link to current gamertag rules.

https://beta.support.xbox.com/help/account-profile/profile/gamertag-update-faq

If this isnt the issue, certain Xbox services are limited to reduce the impact of high traffic due to current events.

so is it a free for all type event? Or do I have to provide my gamertag? Apologies in advance if it seems silly - but I have never been invited to an industry event before.

I've met a few people from my friends list online. A great way is if you're able to attend events based on similar interests. The Xbox Community has plenty of "real world" events that take place. Not to mention, the more wider-known events like Comic
Cons and PAX. I've had the pleasure of meeting a few members of the community at events like X13, or game-specific events and launch parties.

While some of these events are harder to attend due to cost and exclusivity, the basic idea is the same. Get out there and meet people. While it's not wise to just walk up to strangers on the street and say "Hey, do you play Xbox?", it's perfectly fine to meet
new people at gaming related events and swap gamertags if you hit it off.

How one would go about editing in gamertag with original MS account. and correcting this issue for the record. documenting events.

Hi,

here you can find how to change or modify the gamertag:

https://support.xbox.com/my-account/manage-gamertag-and-profile/change-xbox-live-gamertag

If you need something else or this is not what you are looking for, please provide us more details about your issue.