xbox gamepass Unsupported 16-bit application message

JulienJouan · Jul 17, 2023

Hello,

i got this error message everytime i am launching a game on gamepass, it shows on the game one time and doesn't come back until i restart my pc. the game will still launch but i don't understand what is the problem ? i tried to update everything and use repair on the games but i still got the same problem.

:)

WattyNuela

It’s unfortunate to know the inconvenience persists, Julien.

I would like to confirm, are your graphics card and PC drivers up-to-date?

If that’s correct, I can suggest you to run the STC tool on your system.
This can be useful to find and repair possible corruptions.

You can review how to use the tool and more by clicking here:
https://answers.microsoft.com/en-us/windows/for...

WattyNuela

Hello Julien, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

Please try reinstalling the Gaming Services dependencies on your PC by following the steps below:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to open a game again.

You can review this information here:

https://support.xbox.com/help/games-apps/troubl...

If the UAC prompt doesn’t appear, open instead the Xbox app and look for a notification that asks you to install missing dependencies.

JulienJouan

Hi.
Thank you for your answer but i did that (actually 2 times, before and after repairing the games) and it did not work.

WattyNuela

Hi John, this is Manuela!. I'm an Independent Advisor and community user like you willing to assist with this

I'm sorry to hear you encountered this unexpected error once you try to play Minecraft.

May I know what edition are you trying to open, Bedrock or Java?

Meanwhile, what are your PC specs?
Is this happening with Minecraft only?

And please check if your system and all the apps related to gaming are up to date.
You can check for windows updates via PC Settings > Update & Security > Windows update
You may need to click on "Search updates"

And check for app updates opening the Microsoft store as well

Sudhanshu Dev

But Xbox app recognizes it as I have installed game from that pc only. Then also is there a problem ?

xbox gamepass Unsupported 16-bit application message