Xbox gamepass ultimate su PC non si attiva[Xbox game pass final on PC does not activate]

search it up on google. may find answer

Web translation:

Xbox gamepass ultimate on PC does not activate

I recently tried to activate the "2 month to 2 euro gamepass offer" and after trying to pay with a master card containing € 2.70 the application returned an error after trying several times, getting no results, I checked
the e-mail the bank had sent me notification of a withdrawal made by microsoft of 1 € thus making the payment I would like to make impossible (however, no purchase was reported on the account and no subscription was activated) I would like to ask
the reason for this withdrawal and if it is normally a withdrawal of an additional euro plus a purchase

Response:

Hi there,

first thing to check is to go to http://account.microsoft.com/services to see if the subscription is showing or not, if it is not showing then please check the transactions section, since it might show some information on what failed.

If the subscription does show please try the following:

1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
   
   http://support.xbox.com/xbox-one/console/power-cycle-console
   
3. Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-usLet us know the results

ok i did what you said to do and there is no subscription active in my account and the transactions section doesn't show any activity what should i do?

Web translation:

Xbox gamepass ultimate on PC does not activate

I recently tried to activate the "2 month to 2 euro gamepass offer" and after trying to pay with a master card containing € 2.70 the application returned an error after trying several times, getting no results, I checked
the e-mail the bank had sent me notification of a withdrawal made by microsoft of 1 € thus making the payment I would like to make impossible (however, no purchase was reported on the account and no subscription was activated) I would like to ask
the reason for this withdrawal and if it is normally a withdrawal of an additional euro plus a purchase

Response:

Hi there,

first thing to check is to go to http://account.microsoft.com/services to see if the subscription is showing or not, if it is not showing then please check the transactions section, since it might show some information on what failed.

If the subscription does show please try the following:

1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
   
   http://support.xbox.com/xbox-one/console/power-cycle-console
   
3. Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-usLet us know the results

Hey there Niccolò_605,

Thanks for reaching out to the Forums for advice on how to deal with a situation as described in your post. I can certainly understand how this could be confusing/concerning. I agree with @WPAK
and suggest getting in contact with customer support so that an agent could look into your account and help you get to the bottom of this directly.

When you get the chance, reach out to them and let us know if that helped.

Thanks!

Non si potrebbe condividere su PC, ma solo su console. Tuttavia puoi leggere un altro

thread simile.

-------------------

It could not be shared on PC, but only on consoles. However, you can read another similar thread.