Xbox Gamepass Error Code 0x800700e9

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

If you've already tried everything and it didn't work, there might be one last thing you could try.

You'll have to make a new installation of windows but by keeping all your personal files.

Once you have installed windows again you'll need to update all the available windows updates and then update all the xbox associated apps needed to start and download games.

You'll have to download the new Xbox PC app from the store directly.

Once you have done this you will be able to download the game pass game successfully.

didn't work for me. still the 0x800700E9 error

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.

Hi CaptainZaroff, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

"Microsoft has released an update to fix this issue. To install the update, follow these steps:

Select the Start button in the lower left corner of the main screen and select Settings.

Select Update and Security > Check for Updates.

Select View optional updates, then select update KB5004476 from the list.

KB5004476

Select Download and Install.

When the update is complete, restart the device.

You should now be able to install, update and launch games.

Are you still in trouble?

Try deleting the Game Services registry keys and reinstalling the Game Services app on your Windows 10 device:

Right-click the Start button in the lower left corner of the main screen and select Windows PowerShell (Administrator).

From the Administrator: At the Windows PowerShell screen type the following command and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

In the same window, type the following commands and press Enter:

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

Restart the device.

Right-click the Start button in the lower left corner of the main screen and select Windows PowerShell (Administrator).

From the Administrator: At the Windows PowerShell screen type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the application on this page and select Yes when prompted for User Account Control (CCU).

Try installing or starting the game again."

The problem started with this error, and there are several other errors, I advise you to try.

microsoft original text:

https://support.xbox.com/en-US/help/errors/erro...