xbox gamepass call of duty BO6 "game locked" error

Hi AhmetKarakılıç,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues playing Black Ops 6 due to an error. To make sure that I can provide accurate information, can you confirm if you're playing on Windows PC? In addition, please provide the exact error message that you're getting. Are you only experiencing this issue with Call of Duty and the rest of your games are working?

Regards,

Alvaro

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please try the following steps:

1. Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Remove your account from the console (You need to have your email address handy so that you can log in later).

2. Press and hold the Power button on the front of your Xbox until the console turns off.

3. Unplug the power cord from the back of your Xbox.

4. Wait a minute, and then plug the power cord back in.

5. Press the Power button on your Xbox to turn it back on.

6. Log in to your account again.

After this, try your download again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

I hope any call of duty games come to gamepass.

It would be nice to see some call of duty games on gamepass

Thank you for the update, Oliver.

Since you’re on an Xbox Series X and trying to launch Modern Warfare II, but it keeps taking you back to Black Ops 6, this sounds like an install redirection issue caused by how Activision bundles the games under a shared launcher. It’s more common now that multiple Call of Duty titles are accessed through one menu.

Here’s how we can try to separate them and get MWII’s campaign launching properly again:

1. Check Campaign Packs Under BO6’s Install Menu

Even if it redirects you, go to:

My games & apps > See all > BO6

Press Menu > Manage game and add-ons

Look for Modern Warfare II Campaign Packs under “Installed” or “Ready to install”

If they’re missing, install them directly from there—not from the Store.

2. Try Launching MWII from Your Full Library

On your Xbox:

Go to My games & apps > Full library > All owned games

Look for Call of Duty: Modern Warfare II

Select it, press Menu, then go to Manage game and add-ons

Check if campaign files are listed and installed

This sometimes works even when the Xbox dashboard links it under BO6.

3. Use the Xbox Website to Trigger a Direct Install

To avoid being redirected by your console:

Sign in at https://www.xbox.com

Go to: https://www.xbox.com/games/store/call-of-duty-m...

Choose Install to my devices and select your Xbox Series X

This can help separate the install and push MWII directly to your console.

4. Remove MWII Content from BO6, Then Reinstall Separately

From Manage game and add-ons > BO6, uninstall all MWII content (especially the campaign parts)

Restart your console

Then use the Xbox Library or the link above to reinstall MWII separately

This might break the redirect loop and let MWII run as its own title again.

Let me know what happens after these steps or if MWII still doesn’t show as its own game. We’ll take it from there if needed.

Update me if this works or not for you.