Xbox gamepass authenticate window keeps popping up and going away

Elijah Harris · Nov 20, 2021

Hello I was trying to play Hades off the gamepass on pc however on the xbox app if I click on anything the xbox authenticate window will pop up and go away rapidly many times. When I tried to play hades it would just show in task manager but nothing would pop up and I am constantly having to sign into xbox live. I did not have this issue on my other computer and the pop up window is really quite annoying. The picture below shows what happens and that window will pop up many times and I will not be able to interact with anything.

:)

SamQY

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Press the Windows Button then type Services.

Right-click over the Services App from the list of results.

Then select Run as Administrator

Scroll to the bottom and find the following services:

IP Helper

Xbox Live Auth Manager,

Xbox Live Game Save,

Xbox Live Networking Service,

Gaming Services.

Do this with each of the services listed above.

Right-click over the service and select Properties.

Find the Startup type section and make sure it’s set to Automatic.

If the service isn’t started, click Start to start the services.

Click Apply and OK to save changes.

Restart your PC and try to play again.

Maelich-957A3CD0-101

Having same issue on xbox one. App is playing in background but requested content not available keeps popping up. I hit retry it goes away and then pops back up. Hit B button it goes away and pops right back up. Uninstalled and downloaded again with same
results. Restarted Xbox one and still no luck

ScottTHEscammeR

It worked for me right away. I fired up the game, got an achievement and it popped. It's not uncommon for the gamepass quests to glitch though. It will likely unlock for you shortly

RainingRoses

Hi,

Does this error occur with all games or only certain ones, and are you signed in to the correct account/profile? Do you receive this ‘Welcome back’ prompt every time and you can’t continue regardless of what profile and game?

Simply signing in to the Xbox Console Companion app seems to have resolved the error for others as reported in this thread:

Xbox App (Beta) authenticate pop-up window keeps opening - Microsoft Community

Also try the recommended steps from XBF - Amory here:

Infinite Sign-In Loop occurs when launching game from Xbox App on PC - Microsoft Community

Hope this helps.

LiLMsSunshine1

Whenever I am watching YouTube video. Multiple time during me watching videos a black window pops up says , Sorry youtube isn't available right now. Please try again later. For more information go to xbox.com/status. The only thing is the video continues
on playing during this pop up and then the pop up just disappears. It didn't start happening until a few days ago. And the pop up keeps happening more and more. It's more of an annoyance than anything else because sometimes it takes A minute or two for the
box to go away sometimes a few seconds. And sometimes it pops up 7-8 times during a video.

I tried to uninstall the app and reinstall but that didn't work. And the websit it tells me to go to has no answers.

Please can anyone tell me what's goin on?

Xbox gamepass authenticate window keeps popping up and going away