xbox gamepass 1 tl olarak aldım fakat bana sormadan 7 tl daha kesti ne için ücret ödediğimi...

Hi there fd,

Thanks for reaching out. To help clarify the issue with the Game Pass Subscription:

Are you trying to subscribe with a promotion?

Are you receiving an error message?

If you are having issues with Billing or Subscription issue, I would recommend to

contact Customer Support for further assistance.

Hope this helps.

Öncelikle yardım çabalarınızdan dolayı teşekkür ediyorum ilk sorunum olan gelmeyen kredi için ; ben bilgisayar sürümü için almıştım krediyi oraya hala gelmedi

İkinci sorunum olan ekstra ücret içim ; gönderdiğiniz sayfalarda sorunumun cevabını çözümünü bulamadım sayfalar hep bir yere yönlendiriyor sonra tekrar en başa getiriyor

[Translation-

First of all, I would like to thank you for your help.
I had bought it for the computer version I still did not get the credit there

My second problem is for extra fees; the pages of your answer to the problem I could not find the solution of the pages always leads to a place again after the first]





görüldüğü gibi asıl ücret olan 12 TL yi çektikten sonra bir daha 7 TL çekiyor

[Translation-

as seen in the actual fee of 12 TL after pulling a further 7 TL draws]

Tekrardan 7 tl harcattığınız için teşekkürler... Aşırı sorumsuzsunuz.

Translation:

Thanks again for spending 7 TL ... Irresponsible.

Hello Tolga,

Thank you for keeping us updated. Unfortunately, We are having trouble understanding the issue here based on translations. 1 TL shoot isn't ringing any bells. I do however, understand you are requesting a refund. Please contact a live agent to discuss any
possible refunds :

1. Contact us here
2. Select My Account
3. Select "See other options"
4. Select Error Messages and codes
5. Select "Show contact options"
6. Select Request a callback from support

Hope this helps!

Hello TolgaCelebi,

Thank you for bringing this issue to our attention. We need a few more details to ensure we provide the correct solution. Did you redeem an Xbox gift card for currency? Are you inquiring about not receiving the full amount of currency on the account? If
this issue is in regards to prepaid codes and currency, we recommend to contact the
Xbox support team so they may investigate the prepaid codes. Be sure to let us know the results!