Xbox game says cannot connect to server, timed out with error code 0102-0000

Hi there,

Sorry to hear you are having this problem.

If you have a technical issue or are missing rewards you can submit a request for help:

1. Submit a request here.
   • You can also open the in game settings > Help > Submit a Ticket
2. Follow the steps in the Welcome email to create a username and password.
3. Your ticket will automatically once your account is created.

https://gemsofwar.zendesk.com/hc/en-us/articles/202997425-How-do-I-contact-support-

https://gemsofwar.zendesk.com/hc/en-us/categories/200209465-Technical-Support ,

Xbox game pass ultimate is the subscription and all the games say I cannot connect to servers there’s no specific error code I can find

Update: After trying various more troubleshooting guides, now it won't even connect to the network. Still says it cannot get my IP.. Error code status:

W: 0000 - 000B

X: C000 - 400B

Y: 0000 - 0000

Z: 0000 - 0000

ID: 0001 - 0002

I did what you stated Skrapshak. This time I wrote a time log of what is going on.

• Turned Actiontec off at 4:25PM
• Turned it on at 4:30PM
• Xbox Signed on at 4:31, was able to connect to XBL
• 4:45PM, Xbox Live Disconnects, but I am able to reconnect Immediately with no error messages
  
• Rejoin a game, get disconnected at 4:47. This time the Xbox cannot reconnect, run the Test XBox Live Connection it reports Everything is Fine and Connected.
  

The Status Report says:

W: 0000 - 000B

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 -0000

ID: FFFF - FFFF

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Like I said last night, I've reset the router back to default. The only thing I did was change the name of the wireless to "SKYNET" and the password so my computers can reconnect.

When I closed out of the Connection test. I get the Status Code Message: 80072af9 which says that some of the XBox Live Content is temporarily unavaliable.