Xbox Game Pass won't install games on specific drives on Windows 10 [ERROR 0x80070005]

Hi,

Error 0x80070005 is an 'access denied' error code. It means that games and apps can't be installed due to file access restrictions.

Did you use D:\ drive on a previous PC or previous install of Windows 10?

Games and Apps on Windows 10 Store install to a folder called 'WindowsApps', if this folder already exists on your drive, you won't be able to install games.

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good afternoon

follow these steps:

Select the Start button in the lower left corner of the main screen and select Settings.

Select Update and Security > Check for Updates.

Select View optional updates, then select update KB5004476 from the list.

KB5004476

Select Download and Install.

When the update is complete, restart the device.

You should now be able to install, update and launch games.

Are you still in trouble?

Create a notepad file with the following name:

"RepairGamingServices.ps1"

inside the file paste this text (if quotes):

"

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

"

Then, to run, right-click on the file, and run as administrator. then restart windows. then you need to open the Xbox app from Windows 10 that will be warning you that you need to install an extra component for the app, accept and wait for the installation. After that, Microsoft guarantees that you will be able to reopen and download Xbox Game Pass games on Windows 10.

try the following:

- press on the keyboard Windows + R and type in the run the command "regedit".

- Search for HKEY_LOCAL_MACHINE - System - CurrectControlSet - Services

- Delete the "GamingServices and GamingServices.net"

- Then open your XBOX application which will ask for the Game Service to be installed, after completion it will work again

Windows Games from both from the PC Game Pass and the Windows Store install differently to any other PC download service such as Steam, GoG, Origin etc as they go into a protected folder.

Error code 0x80070005 is a Windows 'Access denied' error code.



All Windows 10 games and Apps from the Windows Store (including games from PC Game Pass) install to secure encrypted folder called 'WindowsApps'. On the C:\ drive the WindowsApps folder is located in C:\Program Files\WindowsApps. But to see this folder you'll need to unhide it.



For any other drive, the WindowsApps folder can be found in the root directory along with two other folders 'WpSystem' and WUDownloadCache. So for example, if your drive is F:\ it will be located in F:\WindowsApps. This folder is not hidden on other drives, but it is still encrypted and protected.



If you've have installed Windows 10 again from scratch, your previous WindowsApps folder will no longer be accessible and Windows 10 will not be able to install Windows Store Apps and games to this drive until your old WindowsApps folder is deleted. This is why Windows 10 generates the 0x80070005 error code.



Please follow this guide to help you delete your current WindowsApps folder. Once done you will also need to the delete the previously mentioned 'WpSystem' and 'WUDownloadCache' folders.

Hi there,

I went through your steps and attempted to install the game onto the H: drive again, and I'm still getting the 0x80070005 error code. I also tried installing another game pass game - Astroneer and am encountering the same issue. It seems to only be games that prompt "This game does not support installation to a specific folder. It will be installed alongside the rest of your Windows apps." are causing the issue.

Hi,

Error code 0x80070005 is an access denied error code. Did you have this drive installed on another PC or did you recently re-install Windows from fresh? And did you use to use this drive to install anything from the
Windows Store?

If the drive was from a previous Full Windows install, or from an older system you'll need to delete the old 'WindowsApps' folder which is likely still on your D:\ drive. I gave a reply to a very similar question to this on

this thread.

Does this help?