xbox game pass We can't sync your data to the cloud right now

I try to start it, a smaller window overlaps, says, "We are syncing your data, please wait....we will be done soon." Several seconds later it replaces that message with "We can't sync your data with the cloud right now."

Hi Threnody87! My name is Ricardo an independent advisor ready to help you with this situation!

Does this happens on all games? Are you playing the games on Xbox app? Have you checked the network status on your PC? Have you tried a different network?

I have uninstalled and reinstalled the xBox console - no impact

I have rebooted the computer multiple times - no impact

Hello @sprice4118!



A corrupted data may cause your game not to sync properly. If you haven't already, try the following solutions to troubleshoot the issue:

Solution 1: Uninstall and reinstall Xbox app.

Method 2: Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the How to perform a clean boot in Windows (microsoft.com) on how to perform a clean boot.

Please go over the steps mentioned here => Troubleshoot gameplay issues on a Windows 10 device | Xbox Support.