Xbox Game Pass Ultimate subscription, unable to use it on another computer.

richpal · Aug 26, 2019

According to the FAQ on Xbox Game Pass Ultimate:

" Can I use my Xbox game pass ultimate subscription on multiple window 10 PC's?

Answer : "Yes, just like Xbox Live Gold or Xbox Game Pass, you can use this subscription wherever you sign in. Your subscription is tied to you, not to a specific device."

So I have 2 computers at home each with their own log-in from boot. I run the Xbox beta app for my main computer and sign in with my subscription and it shows my games and I am signed in. But when I
run Xbox beta app on the second computer I can sign in with my subscription, but when I want to install a game to play it sends me to a sign-up page for Xbox game pass PC. I already have an Xbox game pass ultimate subscription and I am signed in to the second
computer in xbox beta app, but it won't let me install any games.

Is there something I should be doing to get my subscription to work on Xbox beta app on the second computer?

Thanks

:)

Njal the Blue

Are you signing in with the exact same account that purchased the Game Pass PC beta subscription?

choppyseize

You have to be designated as the main account on both PC's.

XBF Leo G

Hello Crazy Cat Swag,

Thank you for posting on the Xbox forums. We understand that you are unable to download any Xbox Game Pass games to your computer due to your computer not detecting your subscription. We have a support article that provides

troubleshooting for game installations on Windows 10. The Xbox Game Pass Ultimate includes access to Xbox Game Pass games on both console and PC. You should be able to install Xbox Game Pass games to your computer if your

Xbox Game Pass Ultimate subscription is active. Go ahead and try some of the steps in the article, and be sure to let us know the results Crazy Cat Swag!

XBF Leo G

Hello dannyheaton,

Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

Xbox Game Pass Ultimate is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
to use Xbox Live Gold features.

Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

purchase an Xbox Live Gold subscription in order to continue using online features for your console. We hope this information helps
dannyheaton!

OpticRJames

Yes, it can be shared by one account to another through the home Xbox setting, however, this can only apply to a console. If you will be installing the game on the computer, you will need to have an active Game pass for PC or a Game pass Ultimate subscription.

Xbox Game Pass Ultimate subscription, unable to use it on another computer.