XBOX Game Pass Ultimate subscription duration

Hello MLG-Gamer45,

If you'd like to extended time on a subscription, you can
redeem a pre-paid code for Xbox Live Gold or Xbox Game Pass which will be converted to time on your subscription. For more information, please visit this page:

Xbox Game Pass Ultimate FAQ.

I hope this helps.

Hi Pawel! My name is Darhyl and I’d be more than happy to help you with your query.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Since your standard game pass subscription was renewed then converted into game pass ultimate on Nov 4th, which means it's no longer possible to request a refund for the standard version because it was already converted into the Xbox game pass ultimate.

In this case, the duration of your standard game pass will be added to the duration of your game pass ultimate after conversion.

For example, if you have a 1 month of standard game pass, then you purchase and converted into 1 month of Xbox game pass ultimate, you will have a total of 2 months of Xbox game pass ultimate.

In addition, if you still want to request a refund, you will be cancelling your Xbox game pass ultimate in the process.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Luc! My name is Stephanie and I'm more than happy to help you out!

You can upgrade your Xbox Game Pass Core by purchasing the 1 month Xbox Game Pass Ultimate.

By doing so, your Xbox Game Pass Core (and all of its remaining duration) will be converted into the Xbox Game Pass Ultimate duration (in addition with the 1 month you purchased.)

Kind regards,
Stephanie

Ultimate include Gold, in detail, Ultimate include:

• Xbox Live Gold
• Xbox Game Pass
• PC Game Pass

If you bought 3 month of Ultimate, now you have all prepaid Gold month + 3 month of total Xbox Game Pass Ultimate duration period.

By any chance, did he add 24 months of Xbox Live Gold to an account with a Game Pass Ultimate subscription? If Xbox Live Gold is added to an already existing Game Pass Ultimate subscription, it will get converted to GPU at a shorter time duration. 1 year of Gold becomes 4 months of Ultimate. So 2 years of Gold would end up converted to only 8 months of Game Pass Ultimate.