XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda...

Discus and support XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda... in XBoX Sales and Promo to solve the problem; Greetings to the community. First of all I would like to make clear that I have tried already to solve the issue but nothing came out in the end. So... Discussion in 'XBoX Sales and Promo' started by stamval, Nov 24, 2020.

  1. stamval
    stamval Guest

    XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda...


    Greetings to the community.

    First of all I would like to make clear that I have tried already to solve the issue but nothing came out in the end.

    So I would like to issue the problem here. At 25th of September of this year, I have purchased the EA play subscription via the origin store. At that time there wasn't any support of the EA play in XBOX game pass Ultimate subscription. A month later Microsoft
    announced that XBOX game Pass Ultimate subscription will synergize with EA play, in order XBOX games pass Ultimate subscribers to have access to EA's games via the windows game store.

    Thinking about it, I was interested as I thought that it was a nice deal, considering the fact that I already have the EA play and this annual subscription I bought will be reddemed as 4 additional months on XBOX game pass Ultimate.

    At least that's what i thought as it ended up that wasn't the case.

    After contacting the support team of XBOX I found out, that only players who actually bought Origin via the Microsoft store will be given those extra months. That is kinda lame consider the fact, that many players already had bought EA play via the origin
    store and will be unable to redeem those months. So, can anyone tell me, why is that? Why players that bought the EA play via origin are excluded from that? Isn't that now kinda unfair for those that would like to get a Game pass ultimate subscription, to
    pay twice the price for having the same thing? I am sure that Microsoft could pretty easy verify those users and grant them what all others already got. Especially if someone considers the fact that the whole thing about redeemed months from Microsoft didn't
    clarify that it would be only users that bought EA play via Windows store.

    So what do you guys think about it? Let me hear your oppinion about that.

    Thanks.

    :)
     
    stamval, Nov 24, 2020
    #1
  2. Smwutches Win User

    EA Games Coming 11/10

    From the
    Game Pass FAQ    :

    What will happen to my subscriptions if I already have both Xbox Game Pass Ultimate & EA Play on Xbox?

    When the EA Play member benefit unlocks for Xbox Game Pass Ultimate members, users who have both Xbox Game Pass Ultimate and EA Play purchased through the Microsoft Store will have their EA Play membership canceled and any remaining time over 50 days will
    be rounded up and converted to the nearest month of Xbox Game Pass Ultimate at a ratio of 3:1.

    For example, if you have between 50 days and 3 months of EA Play already on your account when EA Play comes to Ultimate, you will have 1 month of Xbox Game Pass Ultimate added to your account. If you have between 4 months and 6 months of EA Play already on
    your account when EA Play comes to Ultimate, you will have 2 months of Xbox Game Pass Ultimate added to your account.
  3. FernandoCarvalhoPV Win User

    How will Gamepass conversions from Xbox Live Gold work with the new Gamepass Core subscription

    My name is Fernando I'm an independent consultant, I'm happy to help.

    I'm going to pass on the information about the new conversion rules:

    1-Xbox Live Gold and PC Game Pass Conversion Ratio: Remaining time will be converted to Xbox Game Pass Ultimate time at a 3:2 ratio and rounded up to the next full day. For example, any remaining 90 days of Xbox Live Gold or PC Game Pass will convert to 60 days of Xbox Game Pass Ultimate.
    2-Xbox Game Pass Console Conversion Ratio: Remaining time will be converted to Xbox Game Pass final time at a 4:3 ratio and rounded up to the next full day. For example, any remaining 90 days of Xbox Game Pass for Console will convert to 68 days of Xbox Game Pass Ultimate.
    3-EA Play Conversion Ratio: Remaining time will be converted to Xbox Game Pass Ultimate time at a 3:1 ratio and rounded up to the next full day. For example, the remaining 90 days of EA Play will convert to 30 days of Xbox Game Pass Ultimate. Gold to Ultimate
    1 month of Gold –> 20 days of Ultimate
    3 months of Gold –> 50 days of Ultimate
    6 months of Gold –> 81 days of Ultimate
    12 months of Gold –> 4 months of Ultimate
    24 months of Gold –> 6 months of Ultimate

    Xbox Game Pass for Ultimate

    1 month of Xbox Game Pass for Console –> 22 days of Ultimate
    3 months of Xbox Game Pass for Console –> 68 days of Ultimate
    6 months of Xbox Game Pass for Console –> 135 days of Ultimate
    12 months of Xbox Game Pass for Console –> 9 months of Ultimate
    24 months of Xbox Game Pass for Console –> 18 months of Ultimate

    PC Game Pass for Ultimate

    1 month of PC Game Pass games –> 20 days of Ultimate

    EA Play for Ultimate

    1 month of EA game –> 10 days of Ultimate
    6 months of EA game –> 40 days of Ultimate
    12 months EA game –> 2 months Ultimate

    Hope I helped and see you soon
  4. Nursemorph Win User

    Game pass subscription

    Ah, didn't realise EA Play also converted over:

    "EA Play for Xbox members who join Xbox Game Pass Ultimate will have their EA Play membership on Xbox automatically canceled, and any remaining time will be rounded up and converted to Xbox Game Pass Ultimate time at a ratio of 3:1. That means if you have 90 days left on your EA Play for Xbox membership, it’ll convert to 30 days of Xbox Game Pass Ultimate."

    So:

    10 months EA Play = 3 months GPU, give or take

    1 Month Live Gold = 1 month GPU

    1 Month initial GPU

    All total 5 months GPU thus bringing you to June
  5. StuartATrueRed Win User

    Game pass (console) upgrade to ultimate charges

    Xbox Game Pass Ultimate is £10.99 a month. Ultimate includes Xbox Live Gold, Xbox Game Pass for console, Xbox Game Pass for PC, EA Play for Xbox, EA Play for PC & Xbox Cloud Gaming. So for the extra £4 you are getting a lot of value for money.
  6. Spettro NT Win User

    Ea play not converted to Game pass ultimate

    I have two years of ea play which I redeemed through the microsoft store and I also have xbox game pass ultimate.

    I was expecting the ea play to convert 3 to 1 to game pass ultimate and get an extra 8 months added to my subscription, but that hasn't happened. Has anyone else had this issue and been able to resolve it?

    I've tried the various support channels but can't find an option other that the virtual agent.

    Thanks!
    Same: I had 3 years of EA Play video game subscription until November 2023, and it was converted to Game Pass Ultimate (which expired in December 2021, now expires in April 2022), but the 36 months of EA Play have been converted to just 4 months of
    Game Pass Ultimate. I think the conversion is very low 36 months EA Play = 4 months Game Pass Ultimate, because it's not 3 months to 1 month.
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XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda...

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