Xbox Game Pass Ultimate Issue

Discus and support Xbox Game Pass Ultimate Issue in XBoX Games and Apps to solve the problem; I am subscribed with an active subscription to Game Pass Ultimate, with an older XBox One, based in USA. On my account, the parent account, there are... Discussion in 'XBoX Games and Apps' started by VariableColt675, Oct 2, 2022.

  1. VariableColt675
    VariableColt675 Guest

    Xbox Game Pass Ultimate Issue


    I am subscribed with an active subscription to Game Pass Ultimate, with an older XBox One, based in USA.

    On my account, the parent account, there are some games that I cannot install and can only play through cloud gaming. These appear to be X/S games and I understand this.

    HOWEVER, when my child attempts to play the exact same games (only X/S marked games) it has a box saying "Join Ultimate" as if we do not own an Ultimate subscription at all.

    For non X/S games everything appears to work normal for him using the Ultimate subscription.

    Why is this?

    Help?

    :)
     
    VariableColt675, Oct 2, 2022
    #1
  2. dempup Win User

    Xbox game pass on multiple devices

    Hi maxatkinson.

    Yes, that is not an issue. You can logon an game with your Game Pass Ultimate subscription on both devices.

  3. Francia J. Win User

    Recurring Billing

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Is this Xbox Game Pass Ultimate or Xbox Game Pass for Console?

    If this is Xbox Game Pass Ultimate you can proceed in turning on the recurring billing for the Xbox Live Gold because your remaining Xbox Live Gold time will be converted to Xbox Game Pass Ultimate since Xbox Game Pass Ultimate is consist of Xbox Live Gold as well.
  4. XBF Brad A Win User

    Udostępnianie game pass[Translation-Game pass sharing]

    Hi Greg,

    Thanks for the replies. With game pass ultimate, you do not need to purchase game pass for PC as it is included in the Ultimate subscription. On an important note, at the moment game pass for PC is not shareable at this time. Xbox game pass for console and
    Xbox live gold are allowed to be shared. Here is the
    ultimate gam pass FAQ    . As the issue has been answered, I will go ahead and lock the thread to prevent repetitive answers.

    Thanks,

    Brad
  5. Francia J. Win User

    Can you change your console xbox game pass subscription to pc ?

    Hi ΣτελιοςΑτακης, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    I'm afraid that's not possible, but you can subscribe to Xbox Game Pass Ultimate to convert your remaining Xbox Game Pass for Console subscription to Xbox Game Pass Ultimate by that you will be able to access the subscription to your PC as well.

    The Xbox Game Pass Ultimate is consists of Xbox Live Gold, Xbox Game Pass for Console, Xbox Game Pass for PC, EA Play both for Xbox and PC. You will also have perks that you can redeem by having the Xbox Game Pass Ultimate.
  6. XBF Brad A Win User

    Converter

    Hi Gmoeda,

    Thanks for reaching out to the forums. We understand you have an issue with the conversion of gold to ultimate. Unfortunately, this is what happens when you have a Ultimate game pass subscription. As the ultimate subscription has gold, game pass for console
    and pc altogether. You can look over the
    Ultimate game pass FAQ     for more information. Also, here is the
    conversion chart     for additional information.

    Thanks,

    Brad
Thema:

Xbox Game Pass Ultimate Issue

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