Xbox Game Pass Ultimate Downgrade not possible?

Discus and support Xbox Game Pass Ultimate Downgrade not possible? in XBoX Sales and Promo to solve the problem; Hi, I upgraded my Xbox Game Pass PC beta to Xbox Game Pass Ultimate just before Gears 5 launched. Now, I'd like to go back to Xbox Game Pass PC, but... Discussion in 'XBoX Sales and Promo' started by h0stile, Nov 2, 2019.

  1. h0stile
    h0stile Guest

    Xbox Game Pass Ultimate Downgrade not possible?


    Hi,

    I upgraded my Xbox Game Pass PC beta to Xbox Game Pass Ultimate just before Gears 5 launched. Now, I'd like to go back to Xbox Game Pass PC, but it seems impossible to do. I cancelled recurring billing for Xbox Game Pass Ultimate and I still have a week
    left. Then I tried to get Xbox Game Pass PC from the Windows Store where I can see an Extend button. I press that, login and then it says the offer is not available.

    I tried to chat with support but it seems I can't do that because of an error message. And I tried again later.

    Sign in

    Something went wrong and we can't sign you in right now. Please try again later.

    The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

    What can I do?

    :)
     
    h0stile, Nov 2, 2019
    #1
  2. zl DiviNe lz Win User

    Xbox Game Pass Ultimate Downgrade not possible?

    According to the Amazon website, there is a possibility to downgrade, just wait for the subscription time to end. "Downgrading? After you've upgraded, you can still redeem Live Gold and Game Pass Console
    codes towards the value of an Ultimate month. To downgrade, just wait for your Ultimate plan to end and re-join."

    https://www.amazon.co.uk/Xbox-Game-Pass-Ultimate-Months/dp/B07S97D11H
  3. Aventhyz Win User

    Xbox Game Pass Ultimate Downgrade not possible?

    This upgrade is final, so there's no going back to a standard subscription.
  4. Puppy Fujo Win User

    Xbox Game Pass Ultimate Downgrade not possible?

    They are separate subscription. Make sure you have recurring billing off so that Ultimate gets canceled in a weeks time. As soon as that goes through you will have no problem purchasing just the PC version.
  5. VampyOcean1520 Win User

    Xbox Game Pass Ultimate Downgrade not possible?

    Hi, this downgrade is not possible to do.
  6. StuartATrueRed Win User

    Change subscription

    Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

    Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

    If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

    If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

    If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.
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Xbox Game Pass Ultimate Downgrade not possible?

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