Xbox Game Pass triel won't work

Hello Luka,

Good day! Thank you for posting in Microsoft Community.

We are sorry to hear that you’re having trouble redeeming the Xbox Game Pass trial invite from your friend. It's possible that there might be an issue with the link itself or a temporary service outage affecting the redemption process.

Just to set your expectation, here at Microsoft Community forums we don't have the option to access your account information. We highly suggest contacting Xbox Live Support directly for further assistance. They have more tools at their disposal that can verify the account and resolve such issues.

In the meantime, please check this link for more information about the Xbox Game Pass trial: Refer a friend to PC Game Pass FAQ | Xbox Support

• To reach Xbox Live Support, please go to this link: Contact us | Xbox Support.
  
• Make sure to sign in to your Xbox account first. Then, click "Contact Us" and select a category.
  
• Click Next and select View Contact Options. Select Skip.
  
• Then, select the option "Let our virtual agent help you find a solution."
  
• A chat pop-up will appear, and then type "Talk to Agent" in the chat window.
  
• Select your issue and click Next. You'll then see an option to "Request a Callback" or "Chat with Live agent".
  

Thank you so much for your cooperation and understanding. If you have any other questions or issues, please let me know. We are always happy to assist you.

Have a great day and happy gaming!

Sincerely,



Microsoft Community Moderator

When u first buy a Xbox it comes with a free triel ? Will that work ?! I have the same problem

The Nitro gift is only available for Xbox Game Pass users. if you are an Pc Game Pass user, it won't work, sorry.

Hi there

Xbox games pass ultimate games to be connected to be online to be sure it's the correct licence, that is why it won't work in offline .

That could either be Game Pass Core or PC Game Pass. If it's Core, it won't work on PC.