Xbox game pass suspended

StressedSauce08 · May 3, 2020

Payment was late for gamepass. It shows account suspended till payment is received. Payment has been made a few hours ago but it still shows suspended and only option the microsoft account gives is to make a payment which I dont want to do as the money has
already gone off my bank account.

Does anyone know how long microsoft normally takes to lift suspension or the account to register payment has been made?

Xbox console shows we have no gamepass and gives option to purchase one.

:)

jerryserious

My xbox game pass ultimate is suspended and im trying to re pay it with a gift card but it doesnt have that option

Francia J.

Can you please sign in to https://account.microsoft.com/services and let me know if there is no suspended subscription for any of the subscriptions below:

Xbox Game Pass for Console

EA play

PC Game Pass

iTz. I3OBBY

Also, it says my game pass subscription was suspended.

SilentJay76

If you transferred the money from your bank account (instead of credit card or PayPal) then the transfer usually won't happen until the next working day. In this case the money should go out on Monday and be received by Microsoft on Tuesday. (That's
how it works here in my country anyway.) So you may have to wait a couple of days.

StressedSauce08

This was sorted via live chat with one of Microsoft's agents. Thank you for your time.

Xbox game pass suspended