Xbox game pass still charging me on my credit card

Discus and support Xbox game pass still charging me on my credit card in XBoX Sales and Promo to solve the problem; Xbox game pass still charging me on my credit card 2 months ago I subscribed to the xbox game pass and made sure to cancel the automatic billing, but... Discussion in 'XBoX Sales and Promo' started by KlauTron, Nov 19, 2019.

  1. KlauTron
    KlauTron Guest

    Xbox game pass still charging me on my credit card


    Xbox game pass still charging me on my credit card

    2 months ago I subscribed to the xbox game pass and made sure to cancel the automatic billing, but now for some reason it has been activated again charging me the original price and I have no way to cancel it because it does not give me the option to do
    so.

    What should I do to cancel the subscription?

    :)
     
    KlauTron, Nov 19, 2019
    #1
  2. Corwin613 Win User

    Xbox Game Pass Paid - But is Pending on Xbox !

    Game Pass charged my Credit Card on July 11th. Microsoft site says it is still a "pending" charge... It is now the 19th....
  3. SammyVS Win User

    Xbox game pass still charging me on my credit card

    I'm Samy an independent advisor

    How are you?

    If these charges do not appear in your purchase history for accounts you know, it is likely that someone is using your credit card information, in which case you will need to talk to your bank and ask them to cancel the charges.

    On this link, you can access the purchase history.

    https://account.microsoft.com/billing/orders
  4. TRAPOUL80 Win User

    Xbox game pass still charging me on my credit card

    Try removing your credit card i think that's the most safe way to ensure that these kinda stuff don't occur. In the past i was even familiar with the fact that when yiur credit card is in as a payment option that there is an automatic renewal on subscriptions
    and i was purchasing my subscriptions without even knowing so since then i removee it i think its better to just use it whenever you really want to purchase something and just remove it afterwards to ensure that there isn't any mishaps.
  5. SammyVS Win User

    Xbox game pass still charging me on my credit card

    No, there is no way for Microsoft to remove your card from an unknown account
  6. JosephMCM4 Win User

    Xbox game pass still charging me on my credit card

    Same problem here, but with a DC
Thema:

Xbox game pass still charging me on my credit card

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