Xbox game pass satın aldım oyun indirmiyor [Edit - Transaltion] - Xbox game pass I bought...

Hi there Omerrbey,

Thanks for the reply and update on the issue with downloading a game from the Game Pass Beta app. To help clarify:

• What is the exact error code?
• Have you tried re-installing the app?
• As mentioned by XBF Chris, Were you able to report the issue to our team?
  • Use the built in report feature to report this issue. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you to provide feedback about Windows
    and apps by sharing your suggestions or problems.

Give this a try and let us know the results.

Hi Omerrbey,

As mentioned by Crystal it would be best to contact support in this instance.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Tekrardan Merhaba.

Güncelleme sadece Xbox için yapılmış.Ben bilgisayardan oynamak istiyorum.Bilgisayar için Xbox Game pass satın aldım.Sorun hala devam ediyor.

[Edit - Translation] - Hello again.

Update made just for Xbox. I want to play from the computer. I bought the Xbox Game pass for the computer. The problem still continues.

Öncelikle Teşekkür ederim.

Diğer oyunları indirmek istediğim zaman bir sıkıntı olmuyor.

Sadece bu uygulamada hata alıyorum.

Bence bu benden kaynaklı değil Microsofttan kaynaklı olduğunu düşünüyorum.

Windows 10 1903 son sürüm kullanıyorum.Her şey güncel.

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[Translation - First of all, thank you.

When I want to download other games, there's no problem.

I'm just getting errors in this application.

I think it's not from me, it's from Microsoft.

I'm using the latest version of Windows 10 1903. It's all up to date.]

Tekrar merhaba

Geri bildirim yaptım

Sorunu çözümünü sanırsam buldum.

1-"Hello Neighbor" microsoft storeden baktığımda."Konsol için Xbox Game pass dahildir"yazısını görüyorum.

2-Windows 10 için Xbox(Beta) Uygulamasında ise , Game pass satın alınca oyunlar içinde gözüküyor.

3-Sorunun çözümü size bağlı.Oyun bilgisayar için var mı ? Yoksa sadece Konsollar için mi çıktı ? Ayar yapmanız gerekiyor.

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[Translation - Hello again

I gave feedback

I think I found the solution.

1- Hello Hello Neighbor mic When I look at microsoft store, I see "Xbox Game pass is included for console yaz.

2-Xbox 10 for Windows 10 (Beta) Application, Game pass is purchased in the game appears.

3-The solution of the problem depends on you. Is there a game for the computer?
Or just for consoles? You need to adjust.]