xbox game pass renewal issue w/ no credit card.

Cowboy_Of_Chaos · Aug 7, 2020

My Xbox game pass expired recently so I just bought a $25 Xbox gift card to fix that, but apparently I have auto renew on. In previous thread, I read that being on auto renew, the overdraft message is in red meaning I need a credit card in order to fix
the issue. The problem I have is that due to credit card fraud (not related) I haven't had a credit card for a few years now. I also don't have a pay pal, don't feel comfortable using my bank account, and my phone plan is with T-mobile so that doesn't work
for the alternate payment options. Is it possible to use a prepaid visa card to fix the overdraft amount so I can take off auto renew and go back to the games I've been enjoying?

:)

XBF Steven R

Hey there Cowboy_Of_Chaos,

Thanks for reaching out to the forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. Unfortunately, when it comes to this

kind of thing, your only recourse would be to pay with a valid debit/credit card or Paypal.

Hope this is helpful.

Thanks for reading!

HiEF

Yes, you need to give credit card details so that if you decide to carry on the subscription, it will work, and then it goes on to automatic billing. This means that you have to give your credit card details to redeem the Xbox Game Pass. After doing that, you will be able to go into "My subscriptions" in settings and cancel the Game Pass for when it next renews.

K4tsuj1

If you get the Game Pass Ultimate by a gift card (e.g) and when activating it you enable renew you gamepass by your credit card, you also gain additional month of your pass.

WildDreamz

Yes, you are correct. The game pass is currently only on a monthly fee that will renew each month with the provided Credit card information on the profile.

Leo Invictus

If you purchase and apply an Xbox Live Gold card to your account
before your renewal date, MS will accept that at time of renewal over a credit card on file with your account and the credit card will not be charged.

To be clear, there are two kinds of Xbox cards: Xbox Gold and then standard Xbox gift cards. For a card to be used toward your Gold membership, the card must say
Xbox Live Gold (they come in 3, 6, and 12 month amounts). A standard Xbox gift card which is used for the purchase of games or content will not be accepted/used toward an XBL Gold membership renewal.

I'm a little confused when you say that your membership recently renewed but the charge isn't until next week. MS typically charges on the exact date of renewal. If there was no Xbox Gold card applied to your account on the date of renewal, it is possible
that the credit card has been charged on the date of your renewal and the charge just has not yet shown up on the credit card statement.

xbox game pass renewal issue w/ no credit card.