Xbox game pass przedłużenie zaległej subskrypcji. [Translate] Xbox Game Pass extension of...

Jeśli nie masz ważnej metody płatności i subskrybowanych, to tak będzie w końcu z zaległych płatności. Musisz wyczyścić go, zanim będzie można dodać dowolną inną subskrypcję. https://account.microsoft.com/services

[Translate]

If you don't have a valid payment method and subscribed, then you will end up with an overdue payment. You must clear it before you can add any other subscription.
https://account.microsoft.com/services

Logując się na konto nie mam opcji anulowania subskrypcji.

Skorzystałam tylko z okresu próbnego.

Nie chcę przedłużać subskrypcji tylko ją anulować.

Mam tylko opcje zaległej zapłaty za nią.

Co powinnam zrobić?

[Translation - By logging into my account, I do not have the option to cancel my subscription. I only used the trial period. I do not want to extend the subscription but cancel it.I only have the option of paying back for it. What should I do?]

Hi Maverick,

Thanks for coming to the forums with your issue. You would need to request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hi Bartosz,

Thank you for your post. I understand you are experiencing an issue with a recently renewed subscription you intended to cancel. Check out our

Refund Request page to get in contact with an agent to discuss cancellation & refund.

I hope this helps.

Hello alanoleksak,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
alanoleksak!