XBOX GAME PASS PC - Paid for 1 more month and canceled the renew but lost the subscription...

If you turn off auto-renewal your subscription will not be cancelled. It'll just run for the 12 months and then end.

If you bought a subscription to Game Pass from Xbox for 1 month, then it will renew after the 1 month and you will pay again. If you just bought a prepaid Game Pass card for 1 month then it would not renew unless you turned that option on.

You should be able to log into your account and go to subscriptions and cancel the subscription and receive an automatic refund for the unused portion of that subscription.

Actually, no you don't get a refund for unused days. You are canceling the payment when you cancel Game Pass, but you have already paid for that month. So you will still have Game Pass for the month you paid for, it just will not renew the next payment for
the following month. So at the end of the current month, that's when the Game Pass would stop.

Hello!

If your subscription is expired and you do not have a balance to pay it in your account, you can do it with gift cards or credit card, debit etc.

once you have paid the expired subscription it will be activated again

example:

(1 month expired you pay today and you already have 1 month again)

https://support.microsoft.com/help/4522164/microsoft-account-how-to-cancel-your-subscription

here you will have all the information you need to cancel the automatic renewal or follow my instructions

How to cancel automatic renewal to Xbox Live Gold, Game Pass, etc?

1° Sign in to Xbox on a PC or Mac.

2°Go to the Xbox Settings option.

3°Click on the Subscriptions option; select the Xbox Live option.

4°Identify the option “Renew” and select Cancel.

5°Verás un mensaje de verificación que ilustrará la fecha de finalización de tu suscripción.

Did you actually click "cancel" or "turn off recurrent billing"? Cancel would immediately cancel the subscription, not just turn off auto-renewal.

Hey,

Thank you both for the reply by the way.

I started from the "Contact Xbox Support" page like you're saying but the Live Support wasn't available for some reason. Now it is working.

Thank you for your time.