Xbox game pass pc game loading screen not stopping

Hello Tom, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear you're experiencing this unexpected situation with some games on your PC.

May I know what procedures you tried so far to fix this problem?

Meanwhile, please verify if all the Xbox services are running in your PC.

For this, search Services using the Windows search functionality and look for the next services once you open the app:

IP Helper

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service

Gaming Services

Then do this for each service: Right-click on it and select Properties. In Startup type, make sure it’s set to Automatic.

If the service isn’t started, click Start Click Apply and OK to save changes, restart your PC and try again.

**If you're not able to do this with Gaming Services, you can skip that part.

I am experincing the same problem, will not load pass the title screen, i have an orginal xbox one and have played the game for around 10hours before it stopped working , i have uninstalled and installed again and still only loads to title screen, please
help , thanks in advance

i downloaded the fallout 76 xbox game from game pass and launched in it in xbox companion on on my pc. It launches to the load screen but when i select play it gives me the profile privileges message.

Game pass xbox, I've had non stop issues with game pass pc and stuff refusing to download.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey chodino, how are you today? Hope you're well.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...