xbox game pass not recognized membership

Hello, enter this link and look for my comment and perform the procedure, it may work for you.

https://answers.microsoft.com/es-es/xbox/forum/all/gamepass-pc-we-encountered-an-error-and-your/f249f1ce-8b07-4838-8a3d-2ff01de1cb40?page=7

It's a bit hard to see the fourth picture but it says there I paid for the unlimited package and the perks still do not work for me

Same issue. I let my last game pass expire in April, setup a new Xbox Live Gold membership and upgraded it to Game Pass Ultimate. I now can't redeem any free games and get misleading Gold deals if I buy it directly or don't use the shopping cart on the web page.

Its like it forgot my gold membership (says cancelled on membership page) and won't include it or recognize "Game Pass Ultimate is upgraded Gold" anymore. I tried calling Xbox support and made zero headway with them.

At least the workaround will help with some discounts/deals, but doesn't really resolve not getting your new free game every 2 weeks.

Purchasing Xbox Game pass Ultimate, cancels your gold membership and game pass membership, and replaces it with ultimate which includes both gold and game pass.

Hello Bankai Ichigo X,

Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

—My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.