Xbox Game Pass Games not showing up when re-mounting vhd drive

Hi ITSBESTREEM,

We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

Regards,

Hi ITSBESTREEM,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

Before we can answer your question, we would like to know more details on how your VHD was set up. Let us find out the reason why and what is happening with your VHD and direct you over to the right path if necessary.

Based on your description, this issue triggers with restart or sleep of laptop. In connection to that we will ask for details:

Are you creating VHD for another device?

Is the VHD on an external hard drive where we're storing the game?

Did we encounter any error message? Please post a screenshot and conceal any personal information.

Resources you might like to check:

Manage Virtual Hard Disks (VHD) | Microsoft Docs

Boot to a virtual hard disk: Add a VHDX or VHD to the boot menu | Microsoft Docs

Troubleshooting Disk Management | Microsoft Docs

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello ITSBESTREEM,

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

Regards,

I used a laptop/chromebook and it's not showing anything up for where I can install my games onto the hard drive but won't it just re-format the hard drive back onto the xbox?

Because when I plugged it in, it showed up as a new device

I fixed this by un-installing XBox, and re-installing it on my C: drive. Then re-installing all my XBox Pass games on the same drive (different partition). This solves the problem - and is better than turning the Storgae Service off before rebooting, then re-enabling once boot has completed.

There is a problem with the Windows Store, and XBox Pass Games - if you have any games/app installed and you install them on a different drive, (not just a different partion but a differrent partition and drive) then that drive may not be awake/initialized when Windows first boots up and ready when you log in. When you log in quickly from the log in screen after a reboot, the drive with the apps/games is not acecssible yet, and you get a flickering task bar until the drive is initialized, then Windows continues normally. If you turn off the Storage service, when you boot up and log in, Windows doesnt try to access that disk at all (with the games and apps on it), therefore you dont get the problem. If you install all the store apps and xbox games on the same drive as the System (same drive as your windows partition eg C:, by using either the same partiion or a different partition) then everything works as expected and the drive is accessible, and you can have your games away from the C: partition - which reduces the size of backing it up.