Xbox Game Pass game launch issue: Games not working. Not even a crash log.

Rubén N Martín · Jul 9, 2019

Hi,

I can't run any game since this morning. I was playing without problems until now and now any of them works, not even a crash message. I click on "play game" button and nothing happens (black screen, error log... Nothing).

The app just stay oppened and that's all. Tried every game (Numenara, Wolfenstein, Vampyr...). Same issue.

Y tried to reset the app, reset the computer a few times and I waited some hours in case if there's some connection issue, but it stills the same.

Any solution?

Thanks!

:)

T3chnlgydude

Hi There

I would suggest to always have a look if the services are up and running. It is quite common for services to be offline due to issues or sometimes maintenance

Below is a link to check Xbox Live Service Status:

https://support.xbox.com/en-HK/xbox-live-status

Rubén N Martín

Hi,

It's solved for the moment. It has something to do with the servers or the application. Same thing with the downloads sometimes, but is ok now.

It's a beta after all.

Thanks for the answer!

CurtisSmith36

Another thing that worked for me that could be a fluke, I updated to the latest AMD graphics drivers. Probably a coincidence but you never know with this beta stuff!

Rubén N Martín

Hi,

Good to know. I will check it asap next time I have an issue.

Thanks!

XBF Leo G

Hello Rubén N Martín,

Thank you for posting on the Xbox forums. We understand that your games are not launching. We recommend utilizing the article entitled, "Troubleshoot
gameplay issues on Windows 10" in order to resolve the issue. Be sure to let us know the results!

Xbox Game Pass game launch issue: Games not working. Not even a crash log.