Xbox Game Pass for PC app has disappeared from my hard drive

fizzlewig · Jun 4, 2020

I get an error that states /program files/windowsapp/Gameapp (can't remember exact error message) can't be found.

Basically, the game app that's stored in the locked windowsapp folder seems to no longer be there.

I can't seem to reinstall either. Very odd.

:)

fizzlewig

Ah ha. That works.

No, I had been trying the Xbox (beta) installer here: https://www.xbox.com/en-US/xbox-game-pass/pc-games/ - when you hit "Get Started" it gives you the download
the app which downloads an installer. When I clicked install it just hung (probably because some remnant of the app was installed).

The direct download you provided works - it updated the app and everything showed up. thx!

Niko1664

Hi fizzlewig , "I can't seem to reinstall either" you can't ? Really ? You talking about this one :

https://www.microsoft.com/fr-fr/p/xbox-beta/9mv0b5hzvk9z#activetab=pivot:overviewtab

SupahDrivah1234

No, this did not help. After reset, the Xbox app failed to detect my D: drive, forcing me to manually delete GamingServices and Gaming Services.Net from the Registry Editor--which has happened multiple times already--all in order for the app to detect my external hard drive at all.

But even after I finally get it to be detected, I still run into the exact same error code 0x00000001 and all installs of games via Game Pass have failed.

This has happened at least five times already and I'm very tired of running around in circles. I would like a solution that for once doesn't cause my hard drive to disappear from the app.

itsNott

Hi Nott,

Thanks for the reply. This is a difficult one as the old hard drive has files from the entire system of the old PC. This could mean the error is system files, game files or any other ones. The game pass folder are not accessible as they are for games you
technically do not own. As you get them through game pass. Is the old hard drive a secondary one or the primary? As the best thing would be to reformat the drive so it would match the new PC.

Thanks,

Brad

It's not the primary hard drive, but I really don't want to reformat it as it has almost 2 TB of data on it (games, work files... - and everything except for these games works perfectly fine). I'd have to buy another external hard drive just to save my files.

Is it not possible to simply delete these files? By letting the Xbox app manually detect it or anything like that?

RogerKaffa

Probably is not clear.

I did xgame pass for PC.

Paid for the service.

Downloaded Mutant Year Zero from the Pass. Played Mutant only from XBox App.

Today , I open the game, and savegames disappeared.

Xbox Game Pass for PC app has disappeared from my hard drive