Xbox game pass core 3 months congratulations you're one step closer press confirm something...

Hi, Aimee.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

As you probably know, we don't have access to your data and accounts here, so I can only offer advice based on my knowledge and experience.

Honestly, I think you should contact official Xbox support or Microsoft Store support. However, if we still want to try to figure out if we can resolve it somehow, could you kindly provide some more information? Have you tried activating from different browsers or better yet from different devices? Even a screenshot could help.

Below are the links to the official support I mentioned above:

Xbox support
https://support.xbox.com/contact-us/

Microsoft store support
https://support.microsoft.com/accou...urchases-4f615f2a-6bbd-fd69-6695-ae213d63eef0

Kind regards
Renato

To simplify, Gold was discontinued and became Game Pass Core. If he redeems the 3 month Gold card, he will have Game Pass Core.

Hello WxlAlphalxW,my name is Marvina, I will be happy to help you.

I'm so sorry for what you're going through, yes, you can upgrade your accidentally purchased Game Pass subscription to an Xbox Core for multiplayer if the price is the same or lower.

To do this, follow these steps:

Sign in to your Microsoft account on the Xbox website.

Click "Subscriptions."

Select the Game Pass subscription you want to change.

Click "Cancel Subscription."

Select "Switch to Xbox Core."

Click "Continue."

Once you've completed these steps, your Game Pass subscription will convert to an Xbox Core subscription.

You won't have to wait to be issued a refund as the price difference will automatically be applied to your account.

For example, if you purchased a 12-month Game Pass Ultimate subscription for $150, but only want a 12-month Xbox Core subscription, Microsoft will refund you $50.

This is because the price of a 12-month Xbox Core subscription is $100.

If the price of the Xbox Core subscription you want is higher than the price of the Game Pass subscription you purchased, you'll have to pay the difference.

For example, if you purchased a 12-month Game Pass Ultimate subscription for $150, but want a 24-month Xbox Game Pass Ultimate subscription, you'll have to pay an additional $100.

Source: https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-core-faq

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

I understand now, 😁

This is the new change game pass core is either one month or 3 months on Microsoft website and console.

Sorry about the misunderstanding.

It sounds like you have Xbox Live Ultimate, then purchasing Game Pass Core (Xbox Live Gold) for 12 months, which basically converted to ultimate for 4 months. Which is exactly what it is meant to do. If you wanted the 12 months, then you should have waited for Game Pass Ultimate to Expire before Redeeming the Game Pass Core. There is nothing that you can do. If you cancel Game Pass Ultimate, you will lose Your subscription, including the Game Pass Core you have just redeemed. You're better off waiting until it expires before getting another subscription.