Xbox Game Pass app says need game pass for quests when i already have it

Discus and support Xbox Game Pass app says need game pass for quests when i already have it in XBoX on Mobile to solve the problem; Hello. I was on the Xbox Game Pass app on my phone and it says i need Game Pass to access quests when i already have it, and i already renewed for... Discussion in 'XBoX on Mobile' started by sjbros814, May 14, 2020.

  1. sjbros814
    sjbros814 Guest

    Xbox Game Pass app says need game pass for quests when i already have it


    Hello. I was on the Xbox Game Pass app on my phone and it says i need Game Pass to access quests when i already have it, and i already renewed for another month yesterday. Any other Game Pass subscribers have this problem, let me know. Any Developers who
    see this, this is a technical hiccup, right? Either way, i know you can fix this. I have hope in you guys that you will.

    :)
     
    sjbros814, May 14, 2020
    #1
  2. sjbros814 Win User

    Xbox Game Pass app says need game pass for quests when i already have it

    Algumas recompensas são exclusivas para Game Pass Ultimate.
    I translated your quote to this: Some rewards are exclusive to Game Pass Ultimate.

    I meant completing daily quests. Those are locked.
  3. Another case Win User

    Xbox Game Pass app says need game pass for quests when i already have it

    I have the same Issue in x box console, but the problem is I cannot contact support in any means, because chat is disabled and there's no phone number available (location: Finland) https://beta.support.xbox.com/contact-us. I've been charged double and I
    cannot install any games without joining Game Pass all over again each time I wan't to install a new game. The feedback bot ends up asking if I have read "articles" or contacted support!

    So, any other good advice, any woud do. Maybe I should try other support sites than the localized one.
    As a follow up an update. UK support helped me and solved the problem right away in a few minuts. Awesome. The localized support site sucks.
  4. Another case Win User

    Xbox Game Pass app says need game pass for quests when i already have it

    I have the same Issue in x box console, but the problem is I cannot contact support in any means, because chat is disabled and there's no phone number available (location: Finland) https://beta.support.xbox.com/contact-us. I've been charged double and I
    cannot install any games without joining Game Pass all over again each time I wan't to install a new game. The feedback bot ends up asking if I have read "articles" or contacted support!

    So, any other good advice, any woud do. Maybe I should try other support sites than the localized one.
  5. MYST CosMiiCYT Win User

    Xbox Game Pass app says need game pass for quests when i already have it

    pongase en contacto con el soporte de xbox para que puedan solucionar el poblema
  6. sjbros814 Win User

    Xbox Game Pass app says need game pass for quests when i already have it

    You will need to contact xbox support about the game pass explain the problem that it is a technical issue
    Just tried to do that, Xbox Game Pass Does not fall under their help topics or subtopics.
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Xbox Game Pass app says need game pass for quests when i already have it

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