Xbox game pass and EA play issue

I cannot access all my EA games that i used to play before. The EA application shows a message saying that my xbox game pass was expired and I have to renew game pass to play. However I checked that my Xbox PC game pass was not expired. I can still play games in xbox app but not games in EA play. I tried to restart the app and logged out many times, but no response at all.

Hi, I'm experiencing the same issue. I've confirmed that my EA account is properly linked, and I've also verified that there are no problems with my Xbox subscription. I can download Xbox Game Pass games from the Xbox App without any issues. However, in the EA app, it states that I need to subscribe or purchase the games.

Please access this link EA Play with Xbox Game Pass FAQ | Xbox Support, it includes some troubleshooting steps that we'll help you resolve this issue.

Hi Oz_Europe,

Thanks for reaching out. It sounds like you want just EA Play without the Game Pass subscription, correct? Are you trying to keep your EA Play subscription for PC or in the Xbox?

Xbox Game Pass Ultimate is for both Xbox and PC, and it includes EA Play for both PC and Xbox.

Xbox Game Pass for PC is for PC games, and it includes EA Play for PC

EA Play for Xbox members who join Xbox Game Pass Ultimate will have their EA Play membership on Xbox automatically canceled, and any remaining time will be rounded up and converted to Xbox Game Pass Ultimate time at a ratio of 3:1

Here is a link to the EA help page with more info on Game Pass and EA Play EA Play and Xbox Game Pass.

If you just want EA Play, you can purchase it separately for £3.99 / month or pay annually £19.99 / year EA Play - EA Video Game Membership - EA Official Site

You can also purchase EA play separately on the Xbox console by:

1. Pressing the Nexus Button

2. Navigate to and click on "My games & apps"

3. Select "See all"

4. Navigate to and click on "Full library"
5. Under "Available offers" you should see "EA Play"

From there it will ask you if you want to purchase an Xbox Game Pass Ultimate Subscription which includes EA Play along with 100s of other titles, or just EA Play.

If this answers your question, let us know by clicking "Yes" or "No" down below.

That's just not true. It Takes Two is now on Xbox Game Pass. Whether it's EA Play or EA Play Pro doesn't matter. It's a Game Pass game so should work on Game Pass, even if on EA's own service it's 'Pro'

Hello Neto Marim,

Thank you for your post. I understand you are looking to acquire EA Play with your Game Pass subscription. EA Play Games are available under the Xbox Game Pass Ultimate subscription. For more information, please visit this page:

Get EA Play with Xbox Game Pass.

I hope this helps.