xbox game pass aldım ama gelmedi [Translation- I bought the Xbox game pass but it didn't come]

Hello Kaan,

We have already provided that only a support agent will be able to help with this. We on the forums don't have the tools to help with this.
When you go to Contact Usto request a callback, follow these steps:

• Step 1 ----Select Xbox One
  
• Step 2 ----Select See other options
  
• Step 3 ----Select topic
  
• Step 4 ----Select "Show contact options"
  
• Step 5 ----Select request a call from support
  

Once they call, explain the issue and they will be able to help you.



We will be locking this thread to avoid repetitive answers, but if you have any questions in regards to anything else feel free to create a new thread.

Best wishes!

Hey there Kaan thanks for keeping in touch.

We apologize for the inconvenience this has caused but rest assured we are here to help, in this matter the best
course of action would be to Request
a Callbackfrom one of our Xbox Billing Specialists since they are the best equipped, tool wise, to handle this type of issues (we here on forums don't have the tools
to look into order history or purchases). Give it a shot and let us know how it goes.

Hi there,

Thanks for your post. Be sure to check the order history of any alternate accounts you may have just to ensure Game Pass wasn't purchased on another account; also, you may want to check back with your bank to verify the charge was processed for the subscription.

I hope this helps.

Tekrardan 7 tl harcattığınız için teşekkürler... Aşırı sorumsuzsunuz.

Translation:

Thanks again for spending 7 TL ... Irresponsible.

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Bütün her şeyi kontrol ettim microsoft store da bu hesaptan başka hesap kullanmıyorum ,banka hesabımdan para çekilmiş ve de sipariş geçmişinde gözükmüyor daha ne yapabilirim isterseniz hesap hareketlerindeki tarihe bakabilirsiniz. Ücret kartımdan çıktı ve
bu hesaba aldığıma eminim lütfen bir şeyleri kontrol etmem şeklinde cevapları çözüm olarak göndermeyin işe yaramıyor. Microsoft gibi büyük bir marka böyle bir bug ı nasıl yapabilir hayla anlamıyorum ve de bu durumun düzeltilmesini istiyorum.

Translate-

I have checked all everything microsoft store also do not use an account other than this account, my bank account withdraws money and does not appear in the order history what more you can do, if you want to look at the history of account
transactions. My fee card is out of my account and I'm sure to take this account, please check something in the form of answers do not send solutions.
I don't understand how a big brand like Microsoft can make such a bug, and I want it to be fixed.