xbox game pass (0xc0000096) game locked in

Discus and support xbox game pass (0xc0000096) game locked in in XBoX Games and Apps to solve the problem; Hello, I am getting error (0xc0000096) when opening the ck3 game on Xbox game pass. Can you help me pls. [img] c3791e25-d416-46b3-83b5-6feeb9b7ed35 Discussion in 'XBoX Games and Apps' started by Beratmumcu, Nov 20, 2023.

  1. Beratmumcu
    Beratmumcu Guest

    xbox game pass (0xc0000096) game locked in


    Hello, I am getting error (0xc0000096) when opening the ck3 game on Xbox game pass. Can you help me pls.
    xbox game pass (0xc0000096) game locked in [​IMG]

    :)
     
    Beratmumcu, Nov 20, 2023
    #1
  2. Gerardo CG Win User

    xbox game pass (0xc0000096) game locked in

    Hi again Beratmumcu, I'm sorry to read that the issue persist.

    After doing some research, it seems that some players who had the same issue resolved it by uninstalling certain Windows updates, as these updates appear to be causing the problem.

    Go to Settings > Windows Update > Update History > Uninstall updates.

    The updates that seem to be causing this issue are:

    - KB5031354
    - KB5030310
    - KB5031356

    I recommend uninstalling them, restarting your PC, and checking if the issue is resolved that way.

    Kind regards,
    Gerardo.
  3. Beratmumcu Win User

    xbox game pass (0xc0000096) game locked in

    It only happens in Crusader King 3
  4. Gerardo CG Win User

    xbox game pass (0xc0000096) game locked in

    It seems strange that the issue persists.

    Just to confirm, does this only happen with that specific game, or does it occur with other games as well? This would help us isolate the problem.
  5. Beratmumcu Win User

    xbox game pass (0xc0000096) game locked in

    It didn't work again :(
  6. Beratmumcu Win User

    xbox game pass (0xc0000096) game locked in

    Hi, These updates do not appear in my history and cannot be deleted. I also tried using cmd but it cannot be deleted.
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xbox game pass (0xc0000096) game locked in

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