Xbox game I bought won’t let me play it

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Just a friendly reminder though that there are multiple reports in regards to the same issue, however, there are no official announcements yet from Microsoft or the game support which is why we just need to perform troubleshooting steps.

You have performed all the necessary steps, let's then try installing the game using the Xbox App and then try re-launching the game:

"1. Launch Xbox App on your mobile device.

2. Search the game

3. Click on "Download to Console"."

It won’t let me play the open beta and I bought the expensive one

Hey Ricardo, it’s just one game (rainbow six siege) that won’t let me play, all my other games I can play, online as well which means my gold still works and my buddy who bought the one game(rainbow six) he can still play it on his console. But since I bought the game pass it the Xbox thinks I don’t have rainbow six and I’ve been playing it for 2-3 years, now after game pass running out it won’t let me play

I did and it bought it but won’t let me download it

nope I just bought it yesterday and have never played it before. It won’t let me download it on an external nor the built in drive.