xbox game gift code refund - impossible

Hi Fearless,

As mentioned by Denis97g, it is impossible to redeem codes from different regions. As there are different laws regulations for different regions. The friend who gifted it will need to

request a refund online. I will also go ahead and lock this thread as to prevent repetitive answers.

Thanks,

Brad

Hello Sapin,

Thanks for coming to the forums with your question. If you did get a 25 digit digital code, you can just gift him the code for the game. If the game was automatically redeemed on your account you will not be able to gift to him now. You would need to request
a refund then gift it the proper way. Keep in mind if he is in a different region he will not be able to use the game.

1. request a refund
2. gifting games or currency

Hope this helps.

Thanks,

Brad

Well no gift codes can't be unredeemed you can only refund gifts thats weren't redeemed or not working

Retail codes that weren't gifted over xbox can't be refunded as ms wasn't the source

Only the base game can.be shared not vault and you can't just buy vault as it only applies to digital game owners and yes this isnt the only company that does this

This applies to.upgraded from.square etc

Edited to update: He found it in his emails, but can’t download it because it’s for console, not PC. (He doesn’t have an xbox). I was not aware that this would be an issue, as there was no prompt when gifting the game as to whether it was for PC/console, or if the game could only be played on console exclusively.

Is it possible to refund this, or replace it with credit instead?

If the code had already been redeemed by your friend then no, unfortunately you wouldn't be able to get a refund.

Only gifted codes that havent already been redeemed are eligible for a refund.

As far as i am aware all games gifted using the xbox itself are going to be xbox games.

The one that was refunded is a Microsoft rewards, not a gift card or code from Xbox