XBox Game Bar & Your Phone apps not working on laptop after a Windows update

im also experiencing the same issues

Hi there! This is Virginia O.

I understand that you are experiencing issues with Gamebar not working.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please update windows and apps by going to Settings > Update & Security > Windows Update and check for updates. Install any available updates.

To update Xbox App and gaming services. Open the Microsoft Store, go to your Library, and check for updates for both the Xbox app and Gaming Services.

And then repair the Xbox Game Bar app. To do this, open Settings press Windows key + I. Go to Apps & Features: Navigate to Apps > Apps & features.

Find Xbox Game Bar: Scroll down and locate Xbox Game Bar.

Click on it and choose Advanced options. Click Repair.

Restart your computer after completing the repair.

Next is to check background apps and permissions by closing unnecessary background apps. To do this, open Task Manager (Ctrl + Shift + Esc), and check for background running applications that might be interfering.

If the issue persist after performing the troubleshooting steps, kindly run the Game Bar as an administrator to see if that resolves the issue.

Thank you for your cooperation.

Thanks for the update. May we know if you've tried getting in touch with our Xbox support team via chat or phone to verify your account status?

Ye 6 time actully, now i cant even connect my xbox to my laptop, it not showing so i type in my ip for my xbox and all i get is ( We are not able to find an Xbox One Console with the IP Address provided )

Their is nothing Wrong with my laptop or it would not be happening to my phone to. ( Windows Phone Lumia 950 ) the only time it work on my laptop is after i reformated it and it works for about a week then brakes again.

like i said before this issue is happening on my Windows 10 pro Laptop and Lumia 950. i'v reformated my phone and check for all update ( Phone and Store ) i'v check Privcy setting made sure everything fine and still does not work.

Phones on Carrier/Data Plan

Laptop on DSL ( ISP )

this is not my laptop or phone fault that the app is broken.

all of my account details are right.

Thank you for patience. To further isolate your concern, we need to gather more information about the issue by answering the following questions below:

1. May we know what version of Windows 10 are you using for your PC and phone?

2. What is the version of your Xbox app?

i'm use windows 10 pro on my laptop

windows 10 on mobile

xbox app version 29.30.2001.0

on both, i'v try the bata app too and that does not work.

its not my phone or pc since my phone is on Data plan and my pc on ISP.

i have the lastest update on my laptop and phone. i'v checked for store update too. and no updated needed.

i'v tryed another account and that works fine, but as soon as i switch back to my account it does not show.

i'v check all my infomation on my account and all is right all.

Thanks for the update. May we know if you've tried getting in touch with our Xbox support team via chat or phone to verify your account status?

Ye 6 time actully, now i cant even connect my xbox to my laptop, it not showing so i type in my ip for my xbox and all i get is ( We are not able to find an Xbox One Console with the IP Address provided )

Their is nothing Wrong with my laptop or it would not be happening to my phone to. ( Windows Phone Lumia 950 ) the only time it work on my laptop is after i reformated it and it works for about a week then brakes again.

like i said before this issue is happening on my Windows 10 pro Laptop and Lumia 950. i'v reformated my phone and check for all update ( Phone and Store ) i'v check Privcy setting made sure everything fine and still does not work.

Phones on Carrier/Data Plan

Laptop on DSL ( ISP )

this is not my laptop or phone fault that the app is broken.

all of my account details are right.

Hey, try the fix from this thread, it actually worked after i've had this problem for 8 months;

https://forums.xbox.com/en-GB/thread/ac58b589-1932-4851-a584-75e7f444c745