Xbox Game Bar screen on Windows 11 laptop abnormally slow loading

Mikhail Ireland · Apr 22, 2022

Whenever I open the Xbox Game Bar, no matter what app I'm in, the window that pops up is mostly blank and not loading any of my past clips, my device performance, or any of the content properly (it shows the loading animation like it's trying to load, but never actually loads). I waited several minutes, and every time it doesn't load the info/gaming controls. I tried in several apps and games, and got the same result. This issue started happening around a month ago. I attached a screenshot of what the problem looks like.

:)

Mikhail Ireland

Hi Ricardo, thank you so much for your reply! I followed those steps, reset the Xbox Game Bar app and restarted my computer, and the game bar is working again! Thank you so much, everything loads perfectly now and my gaming videos are still there! I really appreciate all your help!

Ricardo Lechuga

Hi Mikhail! My name is Ricardo an independent advisor ready to help you with this situation!

Please log out o the Xbox app and then complete given below directions to reset the app in Windows

Step 1: Open the Settings app. This can be done by clicking its icon in the Start menu or simultaneously pressing Windows logo + I.

Step 2: Click the Apps category icon and then click Apps & features to see all installed apps as well as classic desktop programs.

Step 3: Click on the app that you want to reset to see the Advanced options link. Click on the same (advanced options link).

Step 4: Finally, click the small Reset button. When you click the Reset button, you will find a small dialog box with “This will permanently delete the app’s data on this device, including your preferences and sign-in details.” Click the Reset button in the opened dialog box to reset the app.

Step 5: Once the Reset is done, you will see a check sign next to the Reset button. And restart the Pc

Devilmaster#3316

Hi There i am using windows 10 dell laptop When i record games i use the companion app for xbox stream it to my laptop and then use cam bar to record the screen of the laptop By using the shortcut , ctrl+r But you can set it up to what you prefer under
settings in the game bar top center you wil find it. Hope this helps.

pottsalot2

Then why advertise it as a feature. The Xbox app itself won't load, how is anyone supposed to play anything offline. It work 3 years ago. I'm gonna guess this is a Windows 11 bug. My windows 10 desktop works fine but, the laptop on windows 11 won't.

Geri M.

Hello Hedae ™,

We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

Thank you for understanding.

Kind regards,

Xbox Forum Moderator

Microsoft Community

Xbox Game Bar screen on Windows 11 laptop abnormally slow loading