Xbox game bar countinues to say "There was a problem getting your captures"

Hi Ricardo

I want the app to upload it to Xbox network so i can share the link.

I dont want to send the file using a specific software/website, i want it to be on the network as I'm used to do on my xbox, i always capture and it automatically uploads the capture to the xbox network and i usually share the link for the clip/capture.

As shown in the image attached the game bar says "there was a problem getting the link for this capture. Try again in a little bit."

Thanks in advance

Captures work fine when not streaming. The problem is down to how the game bar and xbox console companion app work together . The game bar doesn't know what game I am streaming

Hello Hansanity! has your router been moved recently? is it on something electronic possible causing interference if so try removing it from says device if not it might have to do with you ISP oversubscribing in your area if the problem countinue to persist
try contacting them.

If you're referring to the Xbox Game Bar on PC, it saves to your hard drive as default. If you go to the Settings app on your PC, click on 'Gaming', and then on the side bar, click on 'Captures'. That will show you where the Xbox Game Bar recordings and
screenshots are stored.

Hi AnthonyMurdock,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with getting your friends’ audio to come through in your game captures. I have a quick question that I’d like you to answer before I can further troubleshoot you.

Based off the information I see in your post - I would assume that you are playing on a PC and are trying to make captures via the Xbox Game Bar? And encountering audio issues within Xbox Game Bar captures?

If so, there is a Mixer that is built into the Xbox Game Bar that you can fiddle with that can help your friends’ audio come through clearer in game captures/recordings. To access the Mixer, press “Win + G” to open the Game Bar, navigate to the Audio tab (Looks like a speaker in the top ribbon, or will auto open with the Game Bar), and navigate to Mix.

Under Mix, you will see all the applications open on the device and a volume slider for each app. I believe that by default all of the sliders are at 100%, but if not, you can change it to 100% or whatever volume level you prefer.

Also, within Settings in the Xbox Game Bar – there is a section labeled Capturing and then a sub-section titled “Audio to Record”. I believe by default it is set as Game which is just your game and your mic. You can change it to All as that includes Game audio, your microphone, apps, and your computer system. That would probably help include audio from other programs such as Discord/Teamspeak into your captures!

I hope these suggestions help! If this answered your question, please mark the thread as “Answered.”