Xbox Game Bar Capturing Audio Issues

Hi AnthonyMurdock,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with getting your friends’ audio to come through in your game captures. I have a quick question that I’d like you to answer before I can further troubleshoot you.

Based off the information I see in your post - I would assume that you are playing on a PC and are trying to make captures via the Xbox Game Bar? And encountering audio issues within Xbox Game Bar captures?

If so, there is a Mixer that is built into the Xbox Game Bar that you can fiddle with that can help your friends’ audio come through clearer in game captures/recordings. To access the Mixer, press “Win + G” to open the Game Bar, navigate to the Audio tab (Looks like a speaker in the top ribbon, or will auto open with the Game Bar), and navigate to Mix.

Under Mix, you will see all the applications open on the device and a volume slider for each app. I believe that by default all of the sliders are at 100%, but if not, you can change it to 100% or whatever volume level you prefer.

Also, within Settings in the Xbox Game Bar – there is a section labeled Capturing and then a sub-section titled “Audio to Record”. I believe by default it is set as Game which is just your game and your mic. You can change it to All as that includes Game audio, your microphone, apps, and your computer system. That would probably help include audio from other programs such as Discord/Teamspeak into your captures!

I hope these suggestions help! If this answered your question, please mark the thread as “Answered.”

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Thank you for understanding.

Hello Lilliretta,

I can see that the previous methods we provided did not resolve the issue, I have additional troubleshooting steps that we can perform and please let me know how this works.

Method 1: Check for Windows Update

• Settings
  
• Windows Update
  
• Check for Windows Update
  

Method 2: Run the SFC /SCANNOW command

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Open Command Prompt(Admin)

Type the command below.

[table][tr]

sfc /scannow

[/tr][/table]
Wait for the scan to complete.

If there's no errors, you can close the console now.

If it doesn't help, do a Component Store repair with this command:

[table][tr]

dism /Online /Cleanup-Image /RestoreHealth

[/tr][/table]
Restart the computer and run scan again.

[table][tr]

sfc /scannow

[/tr][/table]

Method 3: Perform Clean Boot

How to perform a clean boot in Windows - Microsoft Support

• Search for Task Manager and open it
  
• Click More details
  
• Move to Startup tab
  
• Click on Disable
  
• Do this on all the startup applications on the list
  
• Close task manager
  
• Search for the command below
  

[table][tr]

msconfig

[/tr][/table]

• Under the System Configuration Window go to Services
  
• Check Hide all Microsoft Services on the left side
  
• Once all Microsoft Services are hidden click on disable all on the right side
  
• Click on OK then Restart
  

If still getting issues try to create a New Local User for testing, please follow the guide below.

Create a local user or administrator account in Windows - Microsoft Support

After creating a new User, login to this user and make sure that all updates are installed before testing the game bar.

Hello Lilliretta,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble with the Xbox Game Bar audio recording. I understand how frustrating that can be. Here are some possible steps you can try to fix the issue:



- Check if your Windows 10 is up to date. Sometimes, outdated drivers or software can cause audio problems. To check for updates, go to Settings > Update & Security > Windows Update and click Check for updates.

- Make sure your microphone and headset are plugged in correctly and not muted. You can test your microphone and headset in the Xbox Game Bar settings by clicking on the gear icon and then on Audio.

- Adjust the audio mix settings in the Xbox Game Bar. You can change the volume levels of your microphone, system sounds, and party chat by clicking on the speaker icon and then on Audio mix.

- If none of the above steps work, you can try uninstalling and reinstalling the Xbox Game Bar app. To do this, go to Settings > Apps > Apps & features and find Xbox Game Bar in the list. Click on it and then click Uninstall. Then, go to Microsoft Store and search for Xbox Game Bar and install it again.

Please see: Troubleshoot Xbox Game Bar on Windows | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hi there! This is Virginia O.

I understand that you are experiencing issues with gamebar.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check audio recording settings by pressing Windows + G to open the Xbox Game Bar. Click on the Settings (gear icon) and go to Capturing.

Under Audio to record, select All to ensure game audio is included.

And then verify Windows sound settings. To do this, go to Settings > System > Sound. Ensure your default playback device is correctly set like speakers or headset. Check that Windows audio enhancements are disabled.

Next is to enable audio capture in Windows Settings. Open Windows Settings and go to Gaming > Captures. Make sure Record audio when I record a game is turned ON.

Then update audio drivers. Do this by opening Device Manager and go to Sound, video, and game controllers. Right-click your audio device and select Update driver.

After that is to clear Xbox Game Bar cache and then restart. Hold the power button for 10 seconds, unplug your PC for a few minutes, then restart.

Thank you for your cooperation.