Xbox Fitness Mossa Fight Lag

Hi,

Since the recent Fitness update whenever I use Mossa Fight (1 or 2) the score lags terribly, especially when the challenges appear. The video itself is fine as is the time counter, however whenever there is a challenge on screen (eg beat your score, a friends
score, the community score) the animations lag and the score stops counting up or continues very slowly.

This is is a pain as it ruins your score.

This can happen from the start or any time in between. I have tried uninstalling and reinstalling, clearing the cache, quitting the app all without success.

Anyone else seeing this behaviour?

Thanks in advance!

:)

 

Request a refund !

Request a refund !

I just bought severl contens this month,including P90X,MOSSA FIGHT,ABS,POWER,YO 30and zumba .

2016.6.26 MOSSA Abs HK $79.00

2016.6.19 Xbox Fitness P90x HK$429.00

2016.6.18Exhilarate ZUMBA HK199.00

2016.6.14Mossa Power HK$79.00

2016.6.4 Xbox Fitness Yo:30 HK$159.00

2016.6.4Mossa Fight HK $91.00

and you tell me I'LL only use them in a year,it's unfair.why you tell me they are "one-year subscription“.

I request a refund asap!!!

 

Looking for Xbox One's Fitness Friends

Anyone can add me. I do the Insanity for Xbox Fitness videos 3x a week and sometimes do the Mossa Fight & NFL videos as an extra. M/36

 

Yes, there are a lot of people who are having the same issue. Apparently the support team for Xbox is aware of the issue and is working on it. I really hope they fix it soon!

 

Thanks so much for replying, much appreciated!

I did try searching for it but could not see anything specifically related to this - can I ask where you have heard people having the same issue?

Thanks again!

 

Happening to me too. Really a bummer - hope this is fixed soon

 

same here not just mossa but every work out I do.

 

Hey everyone!

Sorry to hear about the scoring lag! This issue has been bubbled up to the proper teams to investigate. We will make sure to update this thread when we have more information to provide. Thank you for your patience!

 

I am having the same trouble with the work outs, and have been for a week or so. I have been on insanity today and it is the same.

 

Same here. I wonder if there is a quick fix we can use. This happend after the update. That update seem to fix the heart rate problems. Maybe switching the heart rate function off is a workaround?

 

Hey everyone!

We have received reports that this issue has been resolved. If the issue continues to occur, be sure to let us know. Thanks!

 

It has worked ok for me the last two days, but I am sure we will all keep an eye on it!

Many thanks!

 

Hey there Gravity17!

Glad to hear that the issue has been resolved! Be sure to let us know if it pops up again.