Xbox Fitness Content Retirement Credit

Discus and support Xbox Fitness Content Retirement Credit in XBoX Rewards & Social to solve the problem; I purchased Extreme Combat, YO:30, and Tai-Chi from NewEgg as digital content on 9/7 and 9/8 and have not received any Xbox Fitness retirement credit... Discussion in 'XBoX Rewards & Social' started by First Captain A, Dec 14, 2016.

  1. First Captain A
    First Captain A Guest

    Xbox Fitness Content Retirement Credit


    I purchased Extreme Combat, YO:30, and Tai-Chi from NewEgg as digital content on 9/7 and 9/8 and have not received any Xbox Fitness retirement credit on my account. It would be $69.97 of credit total. Thank you for looking into it!

    :)
     
    First Captain A, Dec 14, 2016
    #1
  2. First Captain A
    First Captain A Guest
    Xbox Fitness Retirement Credit

    I purchased Extreme Combat, YO:30, and Tai-Chi from NewEgg as digital content on 9/7 and 9/8 and have not received any Xbox Fitness retirement credit on my account. It would be $69.97 of credit total. Thank you for looking into it!
     
    First Captain A, Dec 14, 2016
    #2
  3. Miss Bijoux
    Miss Bijoux Guest
    Xbox Fitness Retirement Credit

    Hey there -

    Xbox Fitness was discontinued on June 27, 2016 and in order to be eligible for refunds, purchases had to have been made before that date. Unfortunately you did not
    meet the qualifications as you purchased the content digitally via a third party after the discontinuation date. If you would like to get a refund for this content, you would need to reach out to Newegg for further information.

    Apologies for any confusion this may have caused.
     
    Miss Bijoux, Dec 14, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Fitness Content Retirement Credit

    Since that is not a Rewards program offer, you'll want to try posting in the Sales and Promotions forum.
     
    Smwutches, Dec 14, 2016
    #4
  5. Smwutches Win User

    Xbox Fitness Content Retirement Credit

    Since that is not a Rewards program offer, you'll want to try posting in the Sales and Promotions forum.
  6. Miss Bijoux Win User

    Xbox Fitness Retirement Credit

    Hey there -

    Xbox Fitness was discontinued on June 27, 2016 and in order to be eligible for refunds, purchases had to have been made before that date. Unfortunately you did not
    meet the qualifications as you purchased the content digitally via a third party after the discontinuation date. If you would like to get a refund for this content, you would need to reach out to Newegg for further information.

    Apologies for any confusion this may have caused.
  7. Smwutches Win User

    How to spend $ converted from points when...

    It's in the FAQ about the transition -
    support.xbox.com/.../microsoft-points-retire-faq



    Can I split payment between my local currency and a credit card?

    Yes, when your local currency balance is not sufficient to pay for the content, you can charge the remainder to your credit card.
  8. DaSniper2 Win User

    Microsoft Points Transfer Question

    Can I split payment between my local currency and a credit card?

    Yes, when your local currency balance is not sufficient to pay for the content, you can charge the remainder to your credit card.
    I found this here:
    support.xbox.com/.../microsoft-points-retire-faq

    So...how come I am not able to do that...because THAT'S what I'm wanting to do...
  9. Stunt 101 Win User

    Split payment on a gamertag

    "You must first select to purchase using your credit card or Paypal account and then you will see the option to use the remaining currency in your account. Split payment may not be an option for all content purchases."

    Read more from the faq:
    support.xbox.com/.../microsoft-points-retire-faq
Thema:

Xbox Fitness Content Retirement Credit

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