XBOX Error: E102 00000C01 80070003

You should start your own thread so your problem will receive the attention it needs.

Hi Kckm17,

Go to https://support.xbox.com/xbox-one/console/startup-error-solution and scroll down to E102 (your error code) and follow the instructions from
there.

I hope this helps.

Hello Wxvy.Head.J,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
Wxvy.Head.J!

Hi there Zach100, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that you're experiencing this issue with your Xbox console!

From the console troubleshooter screen you mentioned, please try resetting the console to its factory settings while keeping your games and apps. To do this, select "Reset this Xbox". When prompted, select the "Keep games and apps" option. This will reset the operating system and remove any potentially corrupt data that may be causing the issue, without deleting your apps or games.

If the problem persists, you should attempt an offline update by following the procedure outlined in the following link:

https://support.xbox.com/help/hardware-network/console/offline-system-update

If despite the previous procedures you continue to experience the same problem or if you are unable to perform any of the procedures, then it will be necessary for you to create a service order for your console to be properly inspected and repaired.

In the following link, you can create a service order for your console and use its warranty if it is still valid:

https://account.microsoft.com/devices/select-device-for-repair

If your console is not listed there, you will need to register it by clicking on the "Register device" button. Then, you will need to fill in the required information and follow the steps that appear to process the service order.

For more detailed information about the repair/warranty service procedure, please visit the following website:

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

I have done this through the consooe snd done a full console reset but once i turned it back on i had the same error.