Xbox error code games won’t open

Same here. Same error code. How is this possible? We have been playing this game for months and suddenly it won’t update…

Or you could simply press and hold the Xbox button in the center, scroll over to restart console and let it turn off and start back up. This issue normally happens when the Xbox does a self shutdown after being left on while watching Netflix.

So I try to open Netflix on Xbox One S:

-Immediately says “Something went wrong, go to Xbox.com/errorhelp and enter code 0x800701b1 “

-I go to Xbox.com/errorhelp, it’s a list of codes with no search option.. seems like a bad set up already.

-Look through the list twice and my code isn’t on there for some reason. I also search up the code and nothing pops up.

-I’m stuck and Netflix won’t open whatsoever. No info on the code anywhere on Xbox.com.

Can anyone help? I’ve tried restarting my Xbox. Netflix won’t even open long enough for me to quit the app. I’m really not sure what happened.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

This time, I'll be providing you a step to restore your console to its factory defaults to remove all potentially corrupted files that can interrupt you from using the console’s full potential. Nothing to worry as everything will stay intact, you just need to sign in using your account. No games or apps will be deleted. Make sure you know your emails and password, okay?

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

This was amazing I was trying to use Skype to chat with a friend on pc while playing a cross platform game and the files for Skype were corrupted or something and after doing this it worked