xbox enforcement team is GARBAGE?

Those are the rules you agreed to in order to play on Live. It's not that hard to play by the rules.

I was banned the other day for how my cousins acted on my Xbox, awful messages and such, while us adults were outside. I sent a case dispute and it wasn't even read until the ban is now halfway over. Just for them to not ask for anymore information
and shut it down. I was more than willing to cooperate and clear this. But it seems Microsoft can't admit they were wrong ever and have to uphold their trash enforcement policy that only ever hurts the wrong people. All of this after I decided to come back
to Xbox from PS4, good job Microsoft. Getting the real harassers here aren't we?

If the case review was uphelp then all you can do is wait the suspension out.

You are responsible for any and all activity on your account.

Just to add PSN has almost the exact same rules and they dont offer any sort of case review process.

You yourself said awful messages were sent from your account which the enforcement team has suspended it for. So in this case the enforcement team were not wrong.

Samantha has nailed it with her post, there's not really much else anybody can add to this. You've learnt a valuable lesson, never let your cousins use your Xbox Live account again.

Don't let your cousin's on your account if they can't behave. The policy is in place to protect you and other users.

If it were me rather than being angry with Enforcement & all that side of things, I'd see it as a pointer to making sure in future my account was secure and switching my account from no barriers to requiring a password!