XBOX Elite Wireless Controller Series 2 XBOX Accessories App doesn't support latest...

Discus and support XBOX Elite Wireless Controller Series 2 XBOX Accessories App doesn't support latest... in XBoX on Consoles to solve the problem; Hi, I've got an Xbox Elite Wireless Controller Series 2 controller; I was using this on Windows 11 PC, and it had faults when connecting by Bluetooth;... Discussion in 'XBoX on Consoles' started by Muldran, Feb 28, 2022.

  1. Muldran
    Muldran Guest

    XBOX Elite Wireless Controller Series 2 XBOX Accessories App doesn't support latest...


    Hi,

    I've got an Xbox Elite Wireless Controller Series 2 controller; I was using this on Windows 11 PC, and it had faults when connecting by Bluetooth; when you do that, it would trigger the XBOX Guide when you press button A, meaning the controller was useless wirelessly. On direct USB C Connection, no problem.

    On various threads, the solution is to 'update the firmware' but the version of the XBOX Accessories App on Windows 11 isn't correct; it was only for the old version of the firmware. So, you could get all the settings mapped, but you COULD NOT update the firmware; the option simply isn't there, as the app doesn't have the new firmware. You can't forceupdate the app, nor does resetting the app, or reinstalling the app work.

    I am fortunately enough to have an XBOX Series S as well, so I connected the device via USB to the console, it spotted it needed an update, and updated the firmware on the controller.

    I can now connect to Windows 11 and use it fine on the computer by Bluetooth, the buttons work fine.

    But... I want to be able to configure the light and mapping now - so I start XBOX Accessories... and it says that the app does not support this version of the controller - again, the fault is the XBOX Accessories app, it does look like it's out of date and has not been updated by Microsoft in quite some time. (NB: Yes, I've tried when connected with cable, it says you can't configure by Bluetooth, so you connect a cable, and then it says it doesn't support it!)

    This means that although I have a good bluetooth connection now, I cannot (even when cable connected to the machine) update settings, mappings and profiles, which is a big plus on using the device (that's why it's more expensive than the standard XBOX controller - so you can configure and remap on it!)

    Could you please contact support teams, and get the app updated, or provide me with a timeline for this, since I can't use the full features of the device.

    :)
     
    Muldran, Feb 28, 2022
    #1
  2. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

  3. XS1CkSk1LLZX94 Win User

    Elite controller

  4. XBF Diego M Win User

    Are Xbox Wireless Controller user remap profiles supported when connecting to Windows 10 PC via bluetooth? Works fine when USB

    Hi

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
    app will not detect your controller over Bluetooth connection.

    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

    Things to keep in mind:

    • The Xbox Accessories app is only available on Xbox One and Windows 10.
    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
      Controller Series 2 and plug the other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC      .

    I hope this helps!
  5. EzequielNeves19 Win User

    How do I change my controller LED light?

  6. XBF Amber M Win User

    Cannot configure xbox elite series 2 in Accessories app

    Hi a.rogausch,

    Thanks for keeping us updated with your replies. If I'm understanding what is happening correctly, when you attempt to begin customizing your Elite controller series 2 using your Windows 10 PC & the Xbox Accessories app, you receive a gray box that
    doesn't allow you to continue. Is this correct?

    To configure the Xbox Elite Wireless Controller Series 2, please make sure that the Windows 10 May 2019 Update (or later) is installed and make sure your PC has the latest fixes. This includes any updates to the apps as well.

    Update Windows 10

    Fix problems with apps from Microsoft Store << to troubleshoot the Accessories app

    This support article may also help you out: Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2 .

    Please give the troubleshooting solutions a try and let us know the results.

    I hope that this helps you out a bit more!
Thema:

XBOX Elite Wireless Controller Series 2 XBOX Accessories App doesn't support latest...

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