Xbox elite series 2 with design flaw?

I got an Elite series 2 and the first thing I noticed is the A button seems to be harder to push than necessary.

After playing for a bit I also noticed my left stick doesn't rotate smoothly when clicked in I thought maybe this was just my controller so I went to a friend and they also have the same issue with the left stick. I checked out the right stick as well and
although it doesn't feel like its grinding on sandpaper it is also not anywhere close to being a smooth circle. How could this have been looked over?

Clicking in the left and right sticks is essential in many games, how could you make such an awful mistake? If I'm ADS in game I click in my left stick to hold my breath and I use my right stick to crouch and move but if I even try to do it with the elite
2 I just get grinding and uneven movement.

I picked back up the original elite to check the left stick and was surprised as to how smooth it was, it feels as if these new sticks are cheap and not thought out. I appreciate the tension changing but if I have to trade out terrible movement for it I'd
rather just keep my old controller.

Is this something you guys at Microsoft know about? Every time I pick up the controller now It genuinely annoys me that I can't use my sticks. I didn't expect to spend 180$ for something that doesn't function on the most basic of levels. I have to wait a
week to play as well because my original elite has insane stick drift so I have to send it in for the 3rd time this year for the same issue.

(I know the A button being bad is common I want to know if everyone has the issue with the left stick grind. This was my main issue with the controller it made it impossible to aim, click in the left stick and move it around in a circle.)

I'm now on my 3rd elite series 2 from gamestop. The first one i was having issues with some of the buttons i had drift a few times so i returned it for another. Had similar issues with the second one so i returned it again. Both of the first controllers
had left stocks that were perfectly fine with the movement but now on my third controller i have the left stick that does feel harder to move around it doesn't move smoothly at all and i get that grinding feeling when i go to move it in a circular motion.
Not really sure what to do at this point. I mean the controller is great i want to love it I just can't believe such an expensive highly anticipated piece of hardware has this many issues. It also seems like the issues with these controllers are getting harder
to search for online. Im surprised i found such a new thread about it.

wouldn't be surprised... and I feel like they charge a lot for **** like that.

if you get it as soon as it come out there is always going to be small issues they shouldn't be there granted but it's not going to be 100% normally the 3 or 4 batches are ironed out and free of issues

Have you attempted to click in your left and right sticks and rotate them in a circle?

It is something well known (unfortunately). It seems the left stick is now the one going to be borken: in my seires 1 i has several problems with the right stock and the rb button

I would prefer paying a bit much (even if the price is yet very high) but having a premium quality controller