XBOX Elite Series 2 wireless controller keeps disconnecting

Hey! This article helped me, check out the options on why or how your controller could be disconnecting! https://medium.com/@pankee/solution...roller-disconnects-constantly-on-598a29d0ae25

This is Xbox controller elite serie 2

https://www.xbox.com/en-US/accessories/controllers/elite-wireless-controller-series-2

Hi there Sokotto,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox Elite series 2 controller. I recommend to try the following articles:

• Get to know your Xbox Elite Wireless Controller Series 2
  
• Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2
• Troubleshoot your Xbox One wireless controller

Give this a try and let us know the results.

Hello Kingmemphis637,

Thank you for your post. You can find the Xbox Elite Wireless Controller Series 2 from available retailers on the following page:

Xbox Elite Controller - Retailers.

I hope this helps.

Hello RobHM1, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you are experiencing disconnection issues with your Elite Series 2 controller on your Xbox Series X.

First make sure the Elite Series 2 controller battery is fully charged. A low battery can cause intermittent disconnections. It is always advisable to use fully charged batteries or keep the controller connected via a USB cable.

Check to see if firmware updates are available for your Elite Series 2 controller. You can do this through the Xbox Accessories app on your Xbox Series X console. Keeping firmware up-to-date can fix connectivity and stability issues.

If you are using the controller wirelessly, make sure there is no nearby interference that could affect the signal. Move other wireless devices such as routers, cell phones, or other Bluetooth devices away from your Xbox and the controller. You can also try changing a wired connection using a USB cable to rule out wireless connectivity issues.

If you have access to another controller, try connecting it to your Xbox Series X and playing for a while to see if you experience the same disconnection issues. This will help you determine if the issue is specifically related to the Elite Series 2 controller or if it is broader.

Reset the controller settings You can try resetting the Elite Series 2 controller to factory settings. To do this, press and hold the profile and sync buttons on the back of the controller until all four LED indicators flash. Then, pair the controller with your Xbox again and check if the issue still occurs.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.