Xbox elite series 2 randomly disconnects

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

Sometimes the cache that accumulates in the console can cause these types of controller problems.

Try to perform a cache clear with the following steps.

1. Press and hold the Power button on the front of your Xbox One until the console turns off.

2. Unplug the power cord from the back of your Xbox One.

3. Wait a minute, and then plug the power cord back in.

4. Press the Power button on your Xbox One to turn it back on.

5. Your cache should be clear at this point.

If this doesn't work and the controller is up to date, you will need to apply the warranty.

Submit an request at this link:

https://account.microsoft.com/devices/select-de...

There you will see your registered devices, select the device that presents the problem and select "Next", fill in the necessary data and you will be able to create your order.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

I think so, it's a nice motherboard by the way. I saw that this board has output for 2 antennas, right? Do you use these antennas with the card?

Why am I asking this? I've seen a similar problem that the motherboard used these antennas to extend the bluetooth signal. Maybe that's your case.

Thanks for contacting us my name is Samy, I am advisor independent and I will be helping you today.

How are you, mate?
Can I know your PC and bluetooth specs? Manufacturer, model and whether it is on board or off board

Two monitors, and a PS5 but there is nothing blocking the antenna.

Maybe it's a problem with interference. In your home or near where your PC is, what kind of devices do you have?