Xbox elite series 2 paddle controls confuse Roblox's platform detection.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello fouyahdoe,

Thank you for posting in the Microsoft Community.

This is a common issue that some Roblox players experience when using the Xbox elite series 2 controller on their mobile devices. The reason is that the paddles on the back of the controller are mapped to keyboard keys by default, and Roblox detects them as keyboard inputs. This causes Roblox to switch to the PC mode, which has a different user interface and controls than the mobile mode.



To fix this issue, you need to remap the paddles to different buttons that are not used by Roblox, such as the view or menu buttons. You can do this by using the Xbox Accessories app on your Xbox console or Windows 10 PC. Alternatively, you can disable the paddles altogether by pressing the profile button on the front of the controller until it stops flashing.

Please see: Using the Xbox Wireless Controller on different platforms | Xbox Support



We hope this helps you enjoy Roblox on your phone with your Xbox elite series 2 controller.

If you have any other questions or feedback, please let us know.

Have a great day!

Unfortunately, I don't have a pc or xbox console, so I won't be able to remap its keybinds any time soon.

Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

Series 1 paddles, thumbsticks is not compatible with series 2.

elite series 2 controllers back paddles won’t work