Xbox Elite Series 2 Controller on Windows works over USB but not over Bluetooth after...

I'm Samy an independent advisor. Welcome to the community. How are you?

This controller does not support xCloud. These are the controllers you can use.

Official Xbox controllers

Xbox Wireless Controller (Bluetooth or USB connection)

Xbox Elite Wireless Controller Series 1 (USB connection only)

Xbox Elite Wireless Controller Series 2 (Bluetooth or USB connection)

Xbox Adaptive Controller (Bluetooth or USB connection)

Xbox elite series 1 doesn't.have bluetooth which came out after the first.gen xbox one controllers

The series.2 and.later xbox controllers have. Bluetooth

As mentioned before Mac doesn't.support elites 1

If you install Windows ir does

the elite controller series 2 has Bluetooth compatibility and is therefore compatible with windows 10 too. the first release of the elite controller was before xbox was integrated into windows 10, therefore there was no need at the time for Bluetooth.

Hi

Thank you for posting on the Xbox forums. I'd be happy to answer that.

Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
app will not detect your controller over Bluetooth connection.

Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

Things to keep in mind:

• The Xbox Accessories app is only available on Xbox One and Windows 10.
• To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.
  
  See how to get updates.
• The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
  Controller Series 2 and plug the other end into your PC. For more info, see
  How to connect an Xbox One Wireless Controller to a Windows PC.

I hope this helps!

Hi,

this is by far the most popular post of Microsoft forums I found on this topic. I have very similar issue:

My expectation is that when turning the Xbox Elite Controller 2 on it will automatically connect to the PC over Bluetooth (if already paired), however, it doesn't work for me. Light on the controller is flashing steadily but it never connects.

Controller works fine over USB. It's displayed as "Paired" in Bluetooth & other devices.

Controller's firmware has been updated over USB using Xbox Accessories application.

What have I tried already:

1. Ensuring my Bluetooth adapter is working fine by connecting wireless headphones - it's OK. I also moved the adapter to the front of the chassie.
2. Ensuring controller's Bluetooth is working fine by connecting the controller to a MacBook.
3. Restarting PC, controller, Bluetooth services (and changing them to automatic), turning Bluetooth off & on before and during controller sync.
4. Uninstalling Bluetooth drivers, updating them via Windows, downloading new drivers from my MOBO (AsRock Z390 Pro4) manufacturer.
5. Removing the controller from Bluetooth devices and trying to pair it again - controller is visible either as "Input" or as "Xbox Elite Wireless Controller" however it takes a lot of tries to connect it as the device is not responding (controller light is
   flashing rapidly as it should in sync mode).

After successful pairing I observed the controller sometimes stays connected and works fine over Bluetooth and sometimes it just switches back to the "turn on mode" (light flashing steadily), which brings me to the beginning of this problem - controller
is paired but does not connect to PC.