Xbox elite controller with a loose micro usb port. Help requested

EvilShuckle · Jan 16, 2020

About half a year ago I bought an Xbox elite controller. About half the games I play on pc I prefer to play with an xbox controller. Before I just got xbox 360 controllers which were fine. But now these don´t seem to be available anywhere and the Xbox
one were... well. Let´s just say I wasn´t all that happy about their durability. So, I decided to invest in an Xbox elite controller. This I liked a lot and I have been using it a lot.

A week ago the controller fell on the ground. Now this wasn´t the first time but this time was one too many it seems, as the micro usb port got loose. If I plug in the cable it won´t connect, unless I pull it downwards. I tried some way of doing stuff so it´d
do that automatically. Put a tooth pick at the top so it´d work similarly, but sadly this did not. I also tried using ductape to put the cable underneath and this worked for a tiny but got loose fast. It´d also mean I´d have to be rather careful with the cable.

I tried some other stuff, such as moving the pins a tiny bit in hopes of it reaching the upper whatever it is in it. Cleaning it, etc etc, whatever I did, it remained the way it was.

I tried to look into other options, but sadly my pc does not have bluetooth. The other way would require an adapter which not only costs money as well but also doesn´t appear to be available in the online store we use, probably due to the low popularity.

So basically, I´d really like a way to fix it, since I didn´t really have enough money to buy it in the first place, so I really don´t want to have to buy another one.

I am not very handy or technical. I´ve read that a solution would be to solder, but the last time I touched one was about 20 years ago and I got second degree burns. Don´t have the stuff either. Is there some other way?

Thanks in advance

:)

FxdBrokenLight

I would take it to your local Geek Squad or something like that and have them take a look at it. That might be you best bet if you'd rather fix it then buy a new one.

T3chnlgydude

Yeah, always try and use the warranty feature if you still have a warranty in place. Microsoft is excellent in resolving these issue. If they can't fix it, they replace it without any hassles.

I had an issue with my A button and my controller was replaced instantly. No repairs

EvilShuckle

Ah, thank you. I had read that there only was a warranty of a few weeks or so. It means I can still use the warranty and will definitely do so

Just wondering, though, how do you tell how long ago I purchased it? I purchased it the 23rd of april 2019 from bol.com, our biggest internet store. How do I let you know that? And by you I mean whomever I send this to?

EvilShuckle

Ah yes that is also an idea. Hadn't thought of that. I will first use the warranty thing, since it should be fine. Hopefully that way it will be fixed or replaced. If that does not work out I can try that. Thanks guys! This thread can be locked

Koods

Given all the controllers have serial numbers it's highly likely they can tell from that a rough manufacture date which would enable them to see if it's still "within warranty".

Xbox elite controller with a loose micro usb port. Help requested